Mark Malott Email & Phone Number

Texas, United States

Richardson, Texas, United States

Richardson, Texas

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Dallas/Fort Worth Area

MyComputerCareer is an IT school that specializes in helping people make a career change to the computer industry--regardless of your previous education or work experience. MyCC offers certification training for Microsoft MTA, CompTIA, Cisco and Linux administration.

Irving, Texas

Mark served at CVS Health as the Director of Quality Assurance/Quality Control for the vendor on-boarding and middle Integration team at CVS.

Addison, Texas

Think Finance is an early and leading provider of online lending technology services. Our online lending platform, Cortex, provides full services to financial services clients in the consumer lending industry by providing branding and marketing services, risk underwriting and portfolio management, loan origination and servicing platforms, compliance and other related lending services. Founded in 2001, the company is based in Addison, Texas. As an Information Technology Director at Think Finance, Mark is responsible for the Quality Assurance Team and the Enterprise Project Management Office.

Richardson, Texas

Responsible for advanced Test Automation, privatized test data management, and Load & Performance testing. Also led the Enterprise Business Analysis team – advancing the methodology and process approaches used to ensure close partnership across the enterprise.

Led the transformation of the HCSC process for design and delivery of complete infrastructure, middleware, and application design and implementation processes. A key leader in a 2011 initiative to migrate 180+ applications on to next generation design standards to fully utilize dual data centers and insource failover and disaster recovery process and services.

Dallas/Fort Worth Area

Co-Manager of DFW service area with direct fiscal responsibility of over six million in annual revenue. Directly assisted Sales Department to win new business by providing technical implementation and operational solutions. This included sales calls to prospective clients and proposal presentations. Directly responsible for compiling responses to potential client request for proposal (RFP).

Arlington, Texas

• Led technical direction for startup Internet based services company.• Designed and developed HTTP code for web sites• Handled all office technical support including workstations, network, and telephone systems

Dallas/Fort Worth Area

• Began as a frontline telephone technical support technician supportingWindows 3.1 and Windows 95• Supported multiple PC hardware platforms for warranty authorization andrepair• Became a “mentor” (lead) over large group of technicians fieldingescalated technical questions and policy issues• Managed call distribution system and reporting metrics for the call center