Head Of Business Platforms
Current♦ Driving Digital Transformation: Led the strategy for global business platforms, enhancing scalability and user experience for tools like Salesforce, Zuora, and Digital River, integrated into Siemens' broader IT ecosystem.♦ Team Leadership: Directed a diverse team of 18 professionals across five countries, fostering innovation through initiatives like monthly crafting days and quarterly business summits.♦ Cost Optimization: Achieved €3 million in annual savings by optimizing licenses, renegotiating vendor contracts, and transitioning key processes to Azure and AWS.♦ E-Commerce Alignment: Streamlined subscription self-service workflows, reducing user friction and enhancing scalability for customer-facing processes.♦ UX Collaboration: Partnered closely with UX designers to create user-friendly, self-explanatory internal tools and improve external subscription management processes, focusing on simplicity and efficiency.