* 1 to 1 technical support on the Hepta client (Ministry of Economy);* Data Cleaning in excel spreadsheets for some clients, leaving a spreadsheet ready for use;* Maintenance in Computer Labs, and customers' microcomputers;* Generation of reports in excel, both to the client and to the Contracting company, on the machine park, users, and IP reservation provided in AD.

* 1 to 1 technical support on Fundep's client (Faculty of Medicine, Faculty of Speech Therapy, UFMG);* Data Cleaning in excel spreadsheets for some teachers, leaving a spreadsheet ready for use;* Physical maintenance in a computer network;* Maintenance in Computer Labs, and customers' microcomputers;* Congress support in Medicine, Speech Therapy, and Nursing congresses, linked in microcomputers, and computer networks.

* Monitoring and replication of pipelines in bioinformatics systems using Python and Shell Script;* Maintenance in the laboratory's data server;* Software testing in new tools;* Analysis and treatment of data in Genomic Database;* Monitoring Workflows in systems using Python and Shell Script;* Data Cleaning in the database requested by the laboratory. The database with 2GB was not loaded by excel, so it was necessary to research approaches to visualize data and clean the database. Clean base and delivered 3 weeks ahead of schedule.

* Deployment of applications in production and stage environments;* Support and implementation of company software;* Test the manual for new versions and working errors;* Troubleshooting errors, performing queries in Oracle and DB2 databases;* Creation of SQL database queries from the application of Content Management System, Oracle UCM, to provide reports in customer reports. A necessary process, to save on the purchase of a module that generates reports. Savings of approximately 30% in the total value of the license;* Participated in the database and application migration process in Content Management System, Oracle UCM, where customer services were optimized by 40%;* Completing data migrations and IBM application months, paralleling services, and finishing migrations 6 months in advance.

* Deployment of applications in production and stage environments;* Support and implementation of company software;* Application training for suppliers;* Test the manual for new versions and working errors;* Troubleshooting errors, and performing queries in the Oracle database.

* Focal point in 1st level calls, updated on customer needs;* Process mapping of technical calls;* technical and management to other analysts Contract support.