Malvina Makagon Email & Phone Number

Brooklyn, Ny

Office management, billing, payment reconciliation and insurance liason at Rothschild Mental Health Counseling, a private psychotherapy clinic.

• Develop and document application test plans based on software requirements and technical specifications• Create and execute test cases, perform smoke, functional, regression, stress, bug verification testing • Document and review test results, prepare bug reports using JIRA bug tracker, SVN, FTP, Wiki dashboard• Perform manual testing of embedded Interactive TV applications on Cisco, Samsung set top - boxes • Set software and hardware test environments, collect logs to identify issues by executing Perl, Shell, Java scripts in Unix/Linux OS • Analyze UI data consistency received from back end in XML format • Communicate with developers, product managers, and technical support specialists on critical issues• Work with the Client Support group to help perform root cause analysis of issues found in the production environment

• Prepared product test plan including test cases and test procedures from the product functional specifications. • Read and understood a variety of documents (e.g., business requirements and technical specifications). • Executed manual and automated test cases to find defects on Internet-based business applications.• Knowledge of SQL• Evaluated documentation for accuracy and completeness.• Performed regression testing of applications after all fixes and producing final report for management.• Knowledge of Networking (WAN, LAN, TCP/IP, FTP, Telnet).• Worked on multiple projects simultaneously.• Interacted and coordinated with developers onshore and offshore in identifying issues and testing fixes. • Defined, analyzed and reported software problems using StarTeam enterprise 5.3.214 software as a bug tracking, management and report creation tool. Verified resolved issues.