Mohammed Magdy Alzahran Email & Phone Number

Dubai, Ae

Leveraged cutting-edge AI design tools (e.g., Midjourney, Runway) to generate over 60,000 impactful visuals and 2,500+ engaging videos for clients. Streamlined visuals processes, reducing usual designs costs by 20%.Increased client satisfaction by 30% through user-centric AI design solutions.Developed and delivered AI design training courses, successfully upskilling over 97 individuals.

New Cairo

3lfraza is the dream to change a lot of things in how we look for Online services ... just try and you will know ..

New Cairo

As a leader in product development, I prioritize activities that deliver the value our customers have been promised and expect. I ensure that our marketing, sales, and product teams have the resources they need to experiment while still achieving our business revenue and profit objectives.Using data analysis from customer purchases, I extrapolate insights that optimize our business growth and profits. I perform valid and reliable market research, translating data into actionable summaries and analysis that deliver on objectives and support proactive insights and recommendations.I also understand the importance of building and managing key relationships. Whether it's with customers, vendors, or other stakeholders, I prioritize fostering positive relationships that benefit both parties. This approach allows us to create partnerships that enable us to achieve our goals while also providing value to our partners.Overall, my approach to product development is grounded in a deep understanding of our customers' needs and wants, combined with a data-driven approach to decision-making. By prioritizing experimentation and building key relationships, we can continue to drive growth and profitability while delivering exceptional value to our customers.

New Cairo

As a leader, I am responsible for establishing and executing departmental or organizational goals, policies, and procedures. This includes overseeing financial and budgetary activities and managing general activities related to product development and service delivery.In addition, I am responsible for negotiating and approving contracts and agreements, as well as identifying areas for cost-cutting and performance improvement. I carefully analyze financial statements, sales reports, and other performance indicators to identify areas where we can optimize our resources and improve overall performance.I understand that effective management requires a balance of financial acumen, strategic thinking, and strong communication skills. By prioritizing transparency and collaboration across all teams, I am able to ensure that everyone is working towards a common goal and that all activities are aligned with our overall vision and objectives.Ultimately, my goal is to lead by example and create a culture of accountability, innovation, and continuous improvement. By fostering a culture of excellence and consistently seeking out new opportunities for growth and development, I am confident that we can achieve our goals and position ourselves for long-term success.

Egypt

As a marketing consultant, my primary responsibility is to consult with clients on their marketing needs. I work closely with them to gain a deep understanding of their business and provide solutions that align with their marketing and advertising goals.In addition to consulting, I manage the Contract/IO process to ensure that all paperwork is properly completed, and I oversee the campaign setup process to ensure that campaigns are set up quickly and accurately.I cultivate strong relationships with clients and provide exceptional customer service by maintaining regular communication and promptly addressing any issues or concerns that arise. When requested, I negotiate with advertisers to improve rates and payment terms, ensuring that our clients receive the best possible value for their investment.I also provide feedback to the company on how to best service clients’ needs. By staying up-to-date on industry trends and maintaining a deep understanding of our clients' businesses, I am able to make informed recommendations on how we can improve our services and better meet their needs.Ultimately, my goal is to maintain the highest level of customer service and ensure that our clients are satisfied with the results we deliver. By providing exceptional service and delivering measurable results, I am confident that we can build strong, long-lasting relationships with our clients and position ourselves for continued success in the future.

Em

As the Technology Director, my role is to ensure that all technological resources are working reliably and efficiently. I am responsible for analyzing technology and industry trends to determine organizational objectives and then develop strategic plans to meet those goals.In addition to technology planning, I also supervise security efforts to prevent data breaches from hackers and to keep all data and confidential information safe. This includes ensuring that all software and hardware systems are up to date with the latest security patches and protocols, as well as implementing regular security audits to identify potential vulnerabilities.As a leader in the technology space, I am also responsible for managing and developing a team of skilled professionals who can provide technical support to the organization. I oversee the hiring, training, and management of this team, ensuring that all team members have the resources and support they need to succeed.Ultimately, my goal is to ensure that the technology resources are reliable and secure, and that they support the organization in achieving its strategic goals. By staying up-to-date on the latest technology trends and providing strong leadership, I am confident that we can leverage technology to drive innovation and growth for the organization.

Dubai

As the Technology Manager, my role is to develop and analyze the systems that are to be used by employees and managers of the company. This includes identifying the technological needs of each department and developing customized solutions to meet those needs.I am also responsible for the maintenance of computer systems and ensuring that all departments are functioning properly. This includes troubleshooting and resolving any issues that may arise, as well as providing technical support to employees as needed.In addition, I manage the purchase of software and hardware systems and plan a proper budget and quotations for these systems. This involves staying up-to-date on the latest technology trends and identifying the most cost-effective solutions that meet the needs of the organization.To ensure the efficient functioning of the technology department, I develop and manage staff to monitor technology staff and oversee policies and procedures of the company. This includes hiring and training employees, setting performance objectives, and providing regular feedback to ensure that everyone is working towards the same goals.Ultimately, my goal is to leverage technology to support the organization's strategic objectives while ensuring the smooth functioning of day-to-day operations. By staying up-to-date on the latest technology trends and providing strong leadership, I am confident that we can drive innovation and growth for the organization.

United Arab Emirates

Plan and execute the implementation of an effective Contact Center that is responsive and efficient in addressing customer inquiries and concerns.Map out the customer journey and identify touchpoints where Contact Center interactions can add value to the overall customer experience.Develop and implement robust data management and quality control processes to ensure accurate and timely handling of customer information and inquiries.Proactively manage and resolve customer complaints to maintain high levels of customer satisfaction and loyalty.Continuously evaluate and adjust Contact Center strategies and tactics to optimize results and improve the customer experience.

United Arab Emirates

Oversee and manage the daily operations of the customer service department.Address and resolve customer service issues promptly and effectively.Develop and implement customer loyalty programs to enhance customer retention and satisfaction.Recruit, hire, and train new customer service representatives.Establish and communicate clear customer satisfaction goals to the team and ensure that they are consistently met.Continuously evaluate and improve customer service procedures and policies to optimize customer experience and streamline operations.

Dubai, United Arab Emirates

Develop and implement an effective CRM strategy to maximize customer engagement and retention.Map out the customer journey and identify pain points to improve overall customer experience.Analyze customer data to gain insights into behaviors and preferences and leverage this information to enhance the customer experience.Manage and resolve customer complaints promptly and effectively to maintain customer satisfaction.Develop and execute a comprehensive strategy that aligns with the overall business objectives and enhances customer value.Continuously evaluate and adjust CRM strategies and tactics to optimize results and improve the customer experience.

Bachelor'S Degree, Information Technology

Secondry School