Mamadou Doucoure Email and Phone Number

- Supported at multiple levels the bureau’s officers on their IT requests.- Provided IT solutions including, installing, and maintaining various classified and unclassified telecommunications and computer networks in order to provide reliable, modern digital and voice information processing, distribution, and storage for formal and informal communications.- Served as technical advisor to the IT management and other offices and bureaus concerning technical specialty, equipment selection, installation, and maintenance to the Foreign Affairs community abroad.- Deployed new communications solutions such as communications products and support worldwide connectivity.- Providing customer/post support including upgrading communications, coordinating circuit restoration, maintaining correct operating environment, promulgating best practices, negotiating contracts, performing acceptance testing, monitoring communications contracts, and assisting local procurement.

- Designed Network Infrastructure for a New Hotel ( Eastern Mirage Queens NY). - Researched and purchased new PMS and POS subscriptions.- Installed Fiber optic cable on 16 floors with HUAWEI GPON backbone Network.- Designed and oversaw the new IT datacenter construction.- Researched and selected room control unit for model room during hotel construction.

- Project Manager of Hotel Transition (deliver projects on time, within budget).- Migrated all servers, applications, files and emails from previous Management (Trump hotels to new ownership).- Managed the integration of vendors tasks, tracked and reviewed vendors deliverables. - Lead Information systems project execution including testing, documentation, and support transition. - Managed full life-cycle of projects, including schedule, budget, risk/issue managementand status reporting to various levels of the organization. - Scheduled and maintained regular meetings with resources and upper management to ensure customer satisfaction, project quality, and adherence to schedule and scope. - maintained cybersecurity standards for the hotel's new credit card processing system for PCI compliance.

- Rolled out 2 step authentications for email accounts which prevented several hacking attempts to date. - Managed multiple vendors to ensure quality of service meets the standards of the hotel. - Completed with IT Director an IP Scheme overhaul to make the network PCI compliant and pushed out SOPs for departments to meet PCI compliance for emails and guest interactions. - Installed RUCKUS wireless APs throughout guest rooms, floors and user stations.- Used Clonezilla to deploy images into new and existing machines. - Monitored network for external and internal security risks then report to IT Director. - Assisted high-profile clients both directly and indirectly with computer needs. - Setup hardwire, wireless networks, and dedicated lines for meetings and conventions. - Used active directory and scripts to manage network computers and printers. - Managed a Cisco telephone VOIP network. - Administered Google Apps for the creation and termination of users. - Used HOTSOS service requests to assist hotel guests and personnel. - Assisted the IT Department with day-to-day operations and team member assistance. - Created new users into the new Domain and helped existing users log into the network.