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Mei (Mami) Sen Email & Phone Number
Customer Support Team Lead
at
Rippling
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Support Team Lead
Location
Seattle, Washington, United States
Company size
Who is Mei (Mami) Sen? Overview
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Quick answer
Mei (Mami) Sen is listed as Customer Support Team Lead at Rippling, a with 5836 employees, based in Seattle, Washington, United States. AeroLeads shows a matched LinkedIn profile for Mei (Mami) Sen.
Mei (Mami) Sen previously worked as Customer Support Specialist at Rippling and User Experience Designer at Aipass. Mei (Mami) Sen holds Bachelor'S Degree, International Business, Gpa 3.56 from Sophia University.
Company email context
Email format at Rippling
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Rippling
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Profile bio
About Mei (Mami) Sen
I am a customer-obsessed UI/UX Designer with a Bachelor's degree in International Business and Economics from Sophia University. I have experience in designing for various platforms and products, as well as creating marketing materials using graphic software. I also have skills in client success and CRM software, which I gained from my previous roles at Indeed.com and Hays.In my most recent role at aipass, I collaborated with product managers and developers to understand user and business requirements and created wireframes, prototypes, and high-fidelity designs that ensured consistency and cohesiveness across products. I also designed and published marketing materials using Photoshop and Illustrator. I iterated and refined product design based on user feedback and usability testing. I value user-centric and data-driven design, and I enjoy working with diverse and cross-functional teams. I can communicate effectively in both Japanese and English, and I can bring a global and intercultural perspective to the team.
Current workplace
Mei (Mami) Sen's current company
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Rippling
5 roles
Mei (Mami) Sen work experience
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Customer Support Specialist
Current
Jun 2024 - Present
User Experience Designer
aipass. Inc. provides hotels with a Property Management System(PMS) which is widely used in accommodation businesses from medium-sized hotels to vacation house rentals. I designed mobile, tablet, and PC web applications, websites, and marketing materials.- Iterated and shipped 5 feature redesigns, considering market analysis, customer feedback, usability findings, and product team reviews.- Conducted 4 usability testing sessions to enhance insight into user expectations and optimize for consistency and cohesiveness across the products.- Increased the number of demo requests by 23% by designing the customer story web page and implementing it with a no-code website builder. - Collaborated with cross-functional team members including product managers, developers, and customer support staff to better understand business requirements and customer needs.- Streamlined communication with developers to ensure design implementation matched the intended user experience.
Jan 2023 - Dec 2023
Client Success Specialist
“JOB SEEKERS FIRST”Indeed is an IT company that helps people get jobs with a recruitment search engine like Google, where job seekers can search for any job with keywords and locations.I helped clients (companies) recruit successfully and effectively with Indeed.- Received an average of 4.6/5 customer satisfaction by initiating a conversation with clients regularly and answering to their inquiries quickly and accurately.- Submitted product improvement ideas to the product team based on client feedback.- Partnered and negotiated with internal teams to resolve technical questions and bugs. - Proactively sent detailed feedback to the product team when a prototype was shared.- Reduced a manual step in documentation within the team by identifying the inefficiency and partially automating the process.- Identified a pain point of a client function and mitigated it by suggesting a change to the template which eventually got added, leading to a better customer experience.
Apr 2020 - Mar 2022
Associate Researcher (Intern)
- Assist consultants by sourcing candidates through Hays database, LinkedIn and Job Boards.- Make phone calls and send emails to candidates to update their status and information. - Translate original job descriptions (ENG⇆JP) and create appealing job advertisements online to gain new candidates.
Feb 2019 - Jul 2019
Team & coworkers
Colleagues at Rippling
Other employees you can reach at rippling.com. View company contacts for 5836 employees →
SS
Siddharth Sudhir
Colleague at RipplingBengaluru, Karnataka, India
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LH
Laura Holterman
Colleague at RipplingMilwaukee, Wisconsin, United States
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MB
Madeline Brehmer
Colleague at RipplingAustin, Texas, United States
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CR
Cj Rago
Colleague at RipplingMoraga, California, United States
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MS
Madison Schreiber Breur
Colleague at RipplingAustin, Texas, United States
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MG
Michael Gomez
Colleague at RipplingUnited States
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SA
Saksham Ahuja
Colleague at RipplingBengaluru, Karnataka, India
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JE
Jun E.
Colleague at RipplingMilton, Ontario, Canada
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JM
Jonathan Mcdonald
Colleague at RipplingNew York, United States
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DK
Dron Kumawat
Colleague at RipplingBengaluru, Karnataka, India
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Siddharth Sudhir
Colleague at RipplingBengaluru, Karnataka, India
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LH
Laura Holterman
Colleague at RipplingMilwaukee, Wisconsin, United States
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MB
Madeline Brehmer
Colleague at RipplingAustin, Texas, United States
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CR
Cj Rago
Colleague at RipplingMoraga, California, United States
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MS
Madison Schreiber Breur
Colleague at RipplingAustin, Texas, United States
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MG
Michael Gomez
Colleague at RipplingUnited States
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SA
Saksham Ahuja
Colleague at RipplingBengaluru, Karnataka, India
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JE
Jun E.
Colleague at RipplingMilton, Ontario, Canada
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JM
Jonathan Mcdonald
Colleague at RipplingNew York, United States
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DK
Dron Kumawat
Colleague at RipplingBengaluru, Karnataka, India
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3 education records
Mei (Mami) Sen education
Bachelor'S Degree, International Business, Gpa 3.56
Education record
Part-Time Student, Ui/Ux Design
Digital Hollywood
FAQ
Frequently asked questions about Mei (Mami) Sen
Quick answers generated from the profile data available on this page.
What company does Mei (Mami) Sen work for?
Mei (Mami) Sen works for Rippling.
What is Mei (Mami) Sen's role at Rippling?
Mei (Mami) Sen is listed as Customer Support Team Lead at Rippling.
Where is Mei (Mami) Sen based?
Mei (Mami) Sen is based in Seattle, Washington, United States while working with Rippling.
What companies has Mei (Mami) Sen worked for?
Mei (Mami) Sen has worked for Rippling, Aipass, Indeed.Com, and Hays.
Who are Mei (Mami) Sen's colleagues at Rippling?
Mei (Mami) Sen's colleagues at Rippling include Siddharth Sudhir, Laura Holterman, Madeline Brehmer, Cj Rago, and Madison Schreiber Breur.
How can I contact Mei (Mami) Sen?
You can use AeroLeads to view verified contact signals for Mei (Mami) Sen at Rippling, including work email, phone, and LinkedIn data when available.
What schools did Mei (Mami) Sen attend?
Mei (Mami) Sen holds Bachelor'S Degree, International Business, Gpa 3.56 from Sophia University.
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