Mamy Walha Email & Phone Number

Région De Bruxelles, Belgique

• Manage small to medium integration, utilization, and maintenance projects according to SOW’s, including pre-sales support, when required:o Being responsible for all project phases (from kick-off, requirements.
• Manage internal GHX projects that improve and support corporate metrics (including operational improvements and standardization); new GHX product launches (e.g. input, validation, manage pilot implementations)
• Act as the primary technical account contact for customers (for configuration and set-up), as well as handling escalations from operations; processing client change requests
• Set-up and provide customer user training and customer application support training
• Deliver internal reporting on integration, content and standard activities status; project implementation status; provide capacity and technology planning
• Conduct regular customer meetings to review implementation progress and manage the communication of customer needs with other GHX departments as part of the integration process and to ensure client satisfaction

Région De Bruxelles, Belgique

Caterpillar

• Primary responsibilities included improving ASN conformance and accuracy metrics with EAME internal customers.
• Represent client facilities as the EDI Coordinator responsible for contacting suppliers on EDI conformance and accuracy issues
• Assisting suppliers in providing quality EDI transactions to improve client facility receiving and inventory accuracy
• Identify, prioritize and contact suppliers not (always) sending EDI transactions
• Identify, analyse, prioritize and contact suppliers with EDI accuracy issues to determine Root Cause Corrective Action and inform Client Facing staff off situations that need further resolution
• Support material availability and inventory accuracy by ensuring EDI transactions are not interrupted during transitions from Legacy to more modern systems such as Mach1.

An Order fulfillement Analyst (OFA) coordinates the supply chain and procurement of spare parts for the suppliers linked to his desk. Furthemore he contributes to a timely processing of dealer back orders. This is done by:- Emergency back-order expediting - provide timely & reliable Estimate Shipping Date to customer- Analyze &act on back-order & past due.

Grimbergen

Région De Bruxelles, Belgique

The Customer Service is responsible for the support & follow-up of RelayStar day-to-day operations & exceptions by handling the communication with customers, Partner (carrier and the pick up & drop off locations) and local teams throughout Europe.Job duties include:- intake of all queries that come to RelayStar via themultilingual 0800 hotline and.

Diegem

Zaventem Et Strasbourg

Bachelor'S Degree, Public Relations, Advertising, And Applied Communication

Candidature, Law