Led a team of 3 team members and delivered food orders from the kitchen to guests swiftly and accurately. Coordinated with servers and kitchen staff to ensure timely service during busy periods, emphasizing allergy prevention and meticulous attention to detail in all aspects of service. Handled guest feedback or complaints with professionalism, directing issues to management when necessary. Performed closing duties, including restocking supplies, stock checks etc.● Drove a 189% increase in daily sales, boosting revenue from £4,500 to £13,000 while simultaneously improving customer satisfaction by over 26%.● Orchestrated the flawless execution of 12+ large-scale corporate events, elevating the restaurant’s reputation for excellence in hosting high-profile gatherings and ensuring seamless service for up to 200 guests.● Increased table turnover by 15% by optimizing food delivery and implementing proactive table-clearing strategies, resulting in higher daily revenue and improved operational efficiency.● Successfully coordinated service delivery for large events (up to 200 guests), collaborating with servers and kitchen staff to maintain smooth operations during high-volume periods.● Consistently achieved a 5-star customer feedback rating by delivering fast, friendly, and attentive service, even during peak dining hours.

- Utilized insights from HSBC UK's Wealth and Sustainability Managers to understand global recruitment practices and criteria for hiring 230k employees.- Collaborated with a diverse group representing 3 nationalities, fostering a holistic approach to addressing sustainability challenges within the banking sector, leading to innovative solutions tailored to customer needs.- Conducted in-depth research revealing that 70% of employees perceive sustainability initiatives positively, with 60% expressing a willingness to actively participate in such programs.- Spearheaded sustainability projects resulting in a 20% increase in employee engagement and a 15% rise in sustainability initiatives uptake within HSBC UK.- Identified key drivers of long-term employee engagement in sustainability, including clear communication channels, continuous learning opportunities, and recognition of contributions, resulting in a 30% increase in sustained engagement.

● Successfully led HR department, conducting over 500 telecalling interviews and implementing training programs for 350+ individuals.● Resulted in a notable 30% increase in qualified candidates and a substantial 25% boost in employee productivity.● Leveraged MS Excel for daily performance analyses, achieving a 15% enhancement in identifying areas for employee development.● Engaged in proactive salary negotiations with prospective candidates, ensuring competitive compensation packages to attract top talent in a B2B setting.● Adept soft skills led to a remarkable 40% decrease in employee turnover and a significant 30% reduction in workplace disputes.● Implemented strategic initiatives resulting in a noteworthy 20% improvement in talent acquisition and a commendable 25% increase in sustained employee productivity, aligning with organizational goals