Manas Kumar Email & Phone Number

Hanover, Md, Us

• Extensive experience in developing and deploying custom integration solutions in Salesforce.com CRM. Proficient in creating/troubleshooting/modifying APEX code and visual force pages.• Experience in modifying Visual force pages to be supported in Lightning Experience and good understanding of lightning mode and its features.• Hands on experience in writing queries using SOQL and SOSL in Apex Classes and Triggers.• To improve business made recommendations to integrate with third party plug-ins from AppExchange.• Experience customizing standard objects - Accounts, Contacts, Opportunities, Products, Cases, Leads, Campaigns, Reports and Dashboards.• Migrated the code using Eclipse IDE and ANT scripts.• Used Force.com Web services API and Salesforce API are REST, SOAP, and METADATA for implementing web services in the application for access to data from different users.• Extensive experience in designing of custom objects, custom fields, role-based page layouts, custom Tabs, custom reports, report folders, report extractions to various formats, Dashboards, and Email generation according to application requirements.• Helped add Lightning page to SalesForce1/Sales Force One navigation menu• Strong knowledge on Agile (SCRUM), Water Fall Project Execution Methodologies.• Expertise in maintaining the functional areas of Data Management, Campaigns, Leads, Forecasting Accounts, Contacts, Opportunities, Quotes, Activities, Dashboards and Reports.• Involved in providing Production support post go-live.• Managing the end-to-end technical delivery for multiple Salesforce, Veeva, and Siebel and custom applications• Worked on Veeva including System Configuration, to make business processes social, to collaborate in real-time from anywhere, with Chatter.• Using Python and APIs for METADATA editing, embedding, and analysis. Configuring workflows, users, fields, states, roles, products, security groups in Veeva Vault

Mclean, Va, Us

• Worked with the business group for requirement gathering throughout the planning and implementation.• Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC)• Created profiles and implemented Object and field level security to hide critical information on the profile users.• Assisted Email to case, Web to case, customized case page layouts and case assignment rules.• Executed security & sharing rules for Field, Record Level & Object for distinctive users at different levels of organization.• Involved in creating gap analysis document, clearly identifying the data, business process & work flows of the organization with respect to salesforce.com implementation.• Worked with various salesforce.com CRM standard objects Lead, Account, Contact, Opportunity and created custom Objects, Fields of various data types and established relationships using Lookup, Master-Detail and created Junction objects.• Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visualforce pages (immensely customized using HTML5 and CSS3 for intuitiveness) to develop custom business logic.• Worked on integration of two instances using Apex REST API call-outs and parsed JSON responses provided by third-party systems connected via REST inside Apex classes.• Deployed code across various sandbox using Force.com IDE, Change Set, Workbench and Force.com Migration tool, prepared package.xml for workbench and Force.com Migration tool.• Managed the database for the team's regions and performed basic administration, de-duping and cleanup procedures.• Worked on Apttus CPQ configuration and integration.• Good experience in working on Eclipse IDE with Force.com Plug-in for writing business logic in Apex programming language.• I also worked on Apttus Advanced Workflow approvals, Apttus order management, created agreement wizards, validation rules, and contract templates.

Lowell, Massachusetts, Us

• Measured the effectiveness of multi-channel marketing campaigns including TV, Online and direct marketing • Created dashboard reports to track overall business results as well as lead efforts using Tableau • Performed present Lead, Enrollment and Retention to forecast Trend analysis • Helped increase Spend to Lead generation.• Development of SFDC B-2-B solutions using Cloud Craze & Service Cloud Infrastructure. • Involved in creating Gap Analysis document identifying the data, business process and work flows of the organization with respect to Salesforce.com implementation.• Gathering requirements, functional and technical, for several projects and involved in the design of prototypes.• Used JQuery to provide powerful DOM manipulation and widget creation in a minimal amount of code.• Queried databases, performed data extract requests, list pulls and Statistical Analysis.• Defined, Designed and Developed reports to support marketing activities.• Maintained the Requirements Traceability Matrix (RTM) across the deliverables of a project.• Collected and Reported on external sources of data to drive business decisions • Verified Analysis and Report accuracy with minute detail • Created offline surveys and data collection forms.• Migrated data from .NET to Sales force using DB Sync.• Developed various Custom Objects, Reports, Tabs, Components and Salesforce and Controllers for different user profiles based on the need in the organization.• Developed Salesforce.com ETL processes using Cast Iron, Informatica, Java and Salesforce Web Services Java API.• Worked on sharing rules by setting an Organization-wide default sharing access level, and then grant additional access based on the Requirement.• Unit test all items developed prior to testing.

Bangalore, Karnataka, In

• Installed, Configured & Upgrade of Solaris 10 and Linux operating system.• Installation and Administration of Red Hat Enterprise Linux, SLSE10 using Kick start including performance monitoring, scaling and capacity planning and hardware maintenance of Sun fire servers.• Managing systems routine backup, scheduling jobs like disabling and enabling cron jobs, enabling system logging, network logging of servers for maintenance, performance tuning, testing.• Managed UNIX's server services such as Bind DNS, Puppet, Postfix, Apache web server, Tomcat, MYSQL.• Installation and administration of TCP/IP, NFS, DNS, NTP, Auto mounts, send mail and print servers as per client's requirement.• Implemented presentation layer using Struts, J Query. Implemented user interface (UI) using JSP, HTML and CSS. Extremely used plain JavaScript library to do the client-side validations.• Developed data access components using JDBC, DAOs, and Beans for data manipulation.• Developed several REST web services supporting both XML and JSON to perform tasks. Implemented the functionalities using Java, JSP, Servlets and J2EE framework.• Developed front-end screens with HTML, CSS, JavaScript and JSP’s.• Designed and developed a JDBC driver that interacts with database by intercepting SQL.• Extensively worked with JDBC programs using MySQL databases and developed SQL and PL/SQL for Oracle to process the data.• Written and executed various SQL Queries\SQL programs to retrieve the data from the database Oracle.• Developed XML documents and generated XSL files for Payment Transaction and Reserve Transaction systems.• Worked on AJAX to develop an interactive Web Application and JavaScript for Data Validations.