Suman Mandal Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Bangalore Urban, Karnataka, India

-Leading a team of 10 Product Managers and Operations & Sales Executives-Actively take part in strategy discussions in order to find solutions to business problems.-Progress tracking, risk evaluation, and risk mitigation planning to ensure successful completion of projects-Collaborating and working as POC for all of the external stakeholders-Defining OKRs for the different products together with the team-Implemented automation for various operational activities to reduce effort by 70% and double the effectiveness -Responsible for writing SOP (Standard Operating Procedure) documents-Investing in building people's capability by guiding them towards the right training programs-Take entrepreneurial decisions and ideate new products and services for the benefit of the customers-Single-handedly managing various marketing campaigns-Managing and driving hiring, interviews, and onboarding training-Built a productive team environment where collaboration, new idea generation, and group problem solving are encouraged

Bengaluru Area, India

• Lead a team of E-Learning developers, graphic designers to design and modify courses.• Responsible for wireframing and UI/UX finalization for all the online tools designed to enhance student experience.• Launched first ever computer adaptive mock test increasing the revenue by 77%• Developed highly engaged courses for online classes which increased CSAT score to 80%.• Created “Universal e-GMAT Design Language” to improve the customer experience which increased the performance of the online channels by 250%• Designed interactive techniques for online courses to enhance student experience.• Applied enhanced e-learning technique to ensure maximum effectiveness of the student learning path.• Launched “Personalized Study Planner” to help students plan and track GMAT journey.• Perform A/B testing for the online platforms.• KPI tracking for the new launched courses.• Automated report generation through excel regarding the performance of new product.• Designed training modules for new joiners in the company according to their job responsibility which increased their productivity significantly.• Collaboration with tech, Subject matter expert, customer success, and marketing teams for increasing effectiveness of e-learning technique, UI/UX experience and generating new marketing campaigns.

Roorkee

Learning from the club includes various digital marketing techniques as SEO, SEM, Social Media Marketing, Facebook Paid Advertisement, Google Analytics, Google Adwords.Responsibilities in the club:1. Working on the SEO and Social Media Handling of DoMS, IIT Roorkee in collaboration with Media Public Relation Committee.2. Organising guest lectures from the Digital Marketing industry,3. Taking classroom sessions for the students of DoMS, IIT Roorkee.4. Educating the junior team members about the digital marketing techniques.

Roorkee

Learning from the committee includes professional and eye catchy designing techniques useful for the marketing prospective.Responsibilities in the committee:1. All the designing works published in the official media handles of DoMS, IIT Roorkee.2. Designing part of the official newsletter of DoMS, IIT Roorkee.3. Handling a team of 5 and distribution of work responsibilities among them for the successful completion of work.

Bengaluru Area, India

Worked as Marketing Intern in the profile “Business Development and Digital Marketing” having the job responsibility of building the marketing strategy, business development, SEO implementation, Social Media Marketing.Work responsibilities include:1. Handling Social Media channels.2. Creating content for the social media handles.3. Handled Facebook Paid Advertisement.4. Designing of infographics for the social media handles.5. Developing strategy for the SEO of the company website.6. Tracking weekly data from Google Analytics and Search Console for analysing and develop the strategy for better ranking in SERP.7. Developing strategy for the various customer connect events.8. Creating business development strategy.

Kolkata

Job Responsibilities• Developing Software using BPM-PEGA V7.1 tool.• Participating in the Status Update Call with the clients on daily basis.• Reviewing and analysing the documents like Bug Report, Use Cases.• Preparing the documents like Test Report and Weekly Progress Tracker.

Kalyani, West Bengal

• Elected as the President of Students' Union for the academic year 2013-14.• Was responsible for handling a Team of 13 Core Union Members and 60 Class Representatives.• Organized ESPEKTRO’13- The Annual Cultural Fest of Kalyani Govt. Engg. College.• Organized Techtix’14- The Annual Technical Fest of Kalyani Govt. Engg. College.• Being President of Students’ Union, was part of Students’ Affair Council.• Being President of Students’ Union, was part of Anti-Ragging Committee.

Master Of Business Administration (Mba), Marketing/Marketing Management, General

Activities and Societies: Coordinator of paraDIGM-The Digital Marketing Club • Coordinator of Domination-The Newsletter Committee •.

Bachelor Of Technology (B.Tech.), Electrical, Electronics And Communications Engineering, 7.46

Activities and Societies: Member of Training and Placement cell. • President of Students' Union. • Coordinator of Robotics event.

Higher Secondary, Science