Process Developer
Current• Experienced in facilitating knowledge transfer sessions to ensure a seamless transition to go-live.• Took training sessions, worked on guided production, ensuring understanding of new process.• Built SOPs for new process, updated current SOPs during production.• Post payments from various lockboxes to the supplier accounts and also prepared customer refunds manually.• Coordinated payments made by a lockbox, ACH/Wire, and other adjustments to customer accounts for credits/debits and account write-offs.• Reconcile bank statements against bank deposits and resolved unidentified aged payments.• Identify open items and take it up with relevant co-workers to get closure before month-end to ensure no open items after the closing.• Reviewed critical and closing activities to ensure smooth close. • Efficiently set up new suppliers in collaboration with Accounts Payable, ensuring accurate entry of vendor information.
