• Experienced in facilitating knowledge transfer sessions to ensure a seamless transition to go-live.• Took training sessions, worked on guided production, ensuring understanding of new process.• Built SOPs for new process, updated current SOPs during production.• Post payments from various lockboxes to the supplier accounts and also prepared customer refunds manually.• Coordinated payments made by a lockbox, ACH/Wire, and other adjustments to customer accounts for credits/debits and account write-offs.• Reconcile bank statements against bank deposits and resolved unidentified aged payments.• Identify open items and take it up with relevant co-workers to get closure before month-end to ensure no open items after the closing.• Reviewed critical and closing activities to ensure smooth close. • Efficiently set up new suppliers in collaboration with Accounts Payable, ensuring accurate entry of vendor information.

• Oganised and Maintained book of record on purchase and sale also examined statements to ensure accuracy.• Strong understanding of credit evaluation processes, credit risk assessment, and credit limit determination. Expertise in managing collections activities, resolving customer disputes, and minimised bad debt.• Excellent customer relationship management skills, ensured high customer satisfaction levels through effective communication, timely issue resolution, and proactive support.• Generated invoices, verified billing details, and processed billing adjustments as required.• Provided exceptional customer service, addressing inquiries, resolving issues, and maintaining strong relationships with key clients.

I am Mandeep Kaur, working in vintage Studio Pvt. Ltd. which is an Advertising Company. I have the knowlege of filing e-TDS, Bank Reconciliation, Party Reco., Service Tax, Doing Jounal entries in Tally. I have the knowledge of MS Word, Excel, Windows 7 & windows XP.