Mandeep Kaur Email & Phone Number

India

Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes.Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.Directed business analysts in executing and delivering various tactical and strategic plans.Worked with team leads and managed leadership, establishing robust talent pool with focus on people and continuous improvement.Guided teams and refined Agile techniques throughout journey and evolution of delivery cycles, establishing documentation framework to support Agile methodology implementation with Waterfall-centric delivery team.Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.Executed analysis of risks and identified risk mitigation strategies.

New Delhi, Delhi, India

Delhi Area, India

Okhla Phase 1

Worked closely with other departments and coordinate plans and activities to facilitate projects that involve systems, software upgrades and installation of new product.Firm’s point of contact for vendor relationship and any technical or technology related issues.Develop and maintain technology policies, standards and procedure; develop and maintain related technology checklists.Manage inventory to include procurement and disposal.Ensure networks, workstations, operating systems and software application are operational; ensure hardware and software is patched/updates; ensure all analog and broadband circuits are operational in accordance with vendor specifications.Provided technical leadership to IT and the firm.Handle Microsoft NAV 2013R2 ERP related issues and updations on day to day basis. Create new reports as per requirement by using C/AL Programming.

Hauz Khas New Delhi

Worked closely with other departments and coordinate plans and activities to facilitate projects that involve systems, software upgrades and installation of new product.Firm’s point of contact for vendor relationship and any technical or technology related issues. Develop and maintain technology policies, standards and procedure; develop and maintain related technology checklists.Manage inventory to include procurement and disposal.Ensure networks, workstations, operating systems and software application are operational; ensure hardware and software is patched/updates; ensure all analog and broadband circuits are operational in accordance with vendor specifications.Provided technical leadership to IT and the firm.Install and manage IT Inventory Management System(OCS Inventory), Ticketing System (GLPI)

Description/Responsibility Worked closely with other departments and coordinate plans and activities to facilitate projects that involve systems, software upgrades and installation of new product.Firm's point of contact for vendor relationship and any technical or technology related issues. Develop and maintain technology policies, standards and procedure; develop and maintain related technology checklists.Manage inventory to include procurement and disposal.Ensure networks, workstations, operating systems and software application are operational; ensure hardware and software is patched/updates; ensure all analog and broadband circuits are operational in accordance with vendor specifications.Provided technical leadership to IT and the firm.Day/Weekly ResponsibilitiesMonitoring & identifying errors in the replication if there is any. Rectifying and maintaining permissible replication status.Perform/verify daily(Weekly) backup of Active Directory Run and/or verify that a successful backup of system and data files has completed Track/monitor system performance, activity and Health of Win2k3 serversCheck application log for warning and error messages for service startup errors Unauthorized user creating, opening or deleting filesSolution Environment Performing Event, Incident/Request , Problem and Capacity Management SKILLS AND KNOWLEDGE MATRIXSoftware Products Languages Operating Systems Microsoft Office, Microsoft SQL Server 2005/2008, Microsoft Exchange Server, Active Directory, DNS, WINS, DHCP, Zimbra mail Client, Postfix Mail Server, Xserve. C++,UNIX, HTML, Access,VB MS Windows (9x, NT, 2000, 2003, 2008), Xp, Vista, Win 7, MS DOS, Linux, Unix, SUN Solaris, Open BSD, Apple OsX

Description/Responsibility Interacting with team members and vendors about technical/general issues to maximize the benefit of the product.Planning, designing, implementing, configuring, administering, optimizing & troubleshooting Linux based servers, Windows98/XP Professional workstations & Macmini'sPerforming daily maintenance of a network of approximately 50 mixed mode WindowsXP/98, Macmini's, Linux workstations and servers.Installation of Antivirus Server & Client software (AVG Antivirus & Clam Av)Configuration of E-mail clients (Thunderebird & Zimbra Server).Train and support end-users on Linux Operating System, Openoffice, Mozilla Firefox, Mozilla Thunderbird and custom applications.Responsible for organizational security policy implementation and documentation.Working with the team in carrying out installations, upgrades, patch management, research and changes as required.Management of DHCP Installation, configuration, and management of Mail Server (Zimbra Postfix Server).Installation and management of Antivirus Server & Client software (McAfee).Performing routine backup operations.Working with the team in carrying out installations, upgrades, research and changes.Configuration & troubleshooting of roaming profiles i.e. server-based user profile to a domain-user account.

Master Of Computer Applications (Mca)

Bachelor'S Of Science In Information Technology, Computer Software Engineering

Education record