Mandeep Singh Email & Phone Number

CCNP Network Engineer with over 15 years of experience working in the field. Currently at TransUnion providing Tech Lead support for the Network Team and Infrastructure services as well as Technology Change, Project Delivery and Service Improvement.Aug13 - Present Accountabilities• 2nd/3rd line diagnosis and fault resolution of network devices, including switches, routers, firewalls, load balancers, Out-Of-Band Mangement/OpenGear and security devices (AAA/IDS/IPS/Anti-DDoS)• Hardware maintenance of network devices in conjunction with 3rd party maintenance providers• Implementation of requests including hardware and software configuration• Installation of new network devices including base and bespoke configuration• Initiate and own changes through the Request for Change process• Maintain CMDB including asset information, network diagrams and rack layouts• Supporting VoIP• Maintain team process and procedure documentation• Provide input into technical design documentsIT - Voice & Data Engineer – Ventura UK (Part of the Capita Group) Apr 07 - Aug 13Accountabilities: (Provide Cross-functional Multi-Site Support on CISCO and AVAYA Platform).•Implementation & Maintenance of Network Security on Cisco Devices i.e. MAC security, SSH, console & VTY, Tacacs server and CiscoWorks SNMP tool.•Follow PCI Security Standards and requirements for the entire Network Infrastructure.•Responsible for Wireless network Security checks for multiple sites•Provide Support for Call recording Solution – NICE Perform•ACD data entry of telephony end user equipment •CMSTechnical Skills:•Cisco Platform - Switches & Routers Support: Layer 2 and 3 Protocol configuration and security implementation.•IOS upgrades, access List, NAT, Frame Relay configuration.•Knowledge of PIX, ASA & Checkpoints Firewalls.•Wireless network technologies. •PCI compliancy tools: i.e. SKYBOX & MARS•Network Management: -Cisco Works, Solar Winds, WireShark, Cisco Security Manager

Listed skills include Firewalls, Cisco Technologies, Networking, Ccna, and 46 others.

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  Leeds Beckett University

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