Mandi Smith Email & Phone Number

Woodinville, Washington, United States

• Operates administrative logistics of events planning, event booking, & event promotions• Liaises with clients to determine exact event requirements• Generates ideas to enhance and expand current event offerings• Creates contracts for new events, processes deposits, and final payments• Increased sales by 120% from 2022 to 2023.• Coordinates with caterers and vendors to provide a seamless event for our clients• Promotes additional wine sales during events• Provides direction & assists with all vendor and client needs from set up to tear down

Woodinville, Wa

• Scheduled employees for shifts, considering customer traffic and employee strengths• Built relationships with guests and wine club members via tableside service• Executed/delegated general tasting room opening, closing, and side-work duties• Liaised with the production team for further staff learning opportunities• Helped execute winery events and promotions• Motivated staff to routinely hit a $10,000 sales goal every Saturday

Kingscliff, New South Wales, Australia

• Communicated with kitchen staff regarding any pre-ordered food platters• Coordinated with bar staff regarding bar tabs• Created bookings, greeted customers & helped seat walk-in customers• Worked directly with management & the kitchen team regarding service issues and any customer complaints• Supervised, supported & scheduled daily work for bistro team members

Kingscliff Beach Hotel

• Produced weddings and events with the highest level of customer service• Led and trained the front-of-house team• Worked closely with sales, coordination & kitchen staff regarding menus, dietary needs, special requests etc.• Organized room resets based on approved floor plans• Created bar and cocktail menus to cater to individual guest needs

2601 Elliott Avenue, Seattle Wa

• Handled tenant work requests & followed up to ensure satisfaction• Designed special events (i.e., Holiday events, Seahawk events)• Tracked insurance certificates for vendors & tenants; ensured compliance with building owner requirements• Conducted regular janitorial inspections with the janitorial contractor, monitored janitorial supplies & was their primary contact• Maintained property files, lease files, & online administrative filing system• Participated as a member of the company's Social Media Committee and was the chair of the Wellness Committee.

Greater Seattle Area

• Performed administrative duties as part of the Development team with direct communication with project managers.• Prepared documents including correspondence, reports, drafts, and emails• Provided general clerical assistance including photocopying, printing, and mailing• Improved record filing system for better document organization and management.

Lynnwood, Wa

• Worked directly with dealerships to negotiate contracts for used auto purchases• Specialized in subprime lending averaging $350,000-$400,000 per month • Provided excellent customer service in a fast-paced environment facilitating conflict resolution, while maintaining upwards of 250 incoming and outgoing calls each week• Handled the accounts payable and title clerk positions for the Lynnwood branch.

Bellevue Square Mall

• Collaborated with store managers to optimize the floor layout, advised and set competitive daily sales goals• Developed strong customer service, sales and communication skills while working in retail sales industry as a sales representative.• Merchandised daily inventory, operated cash register gaining experience and confidence working with all types of money mediums.

Bellevue, Wa

• Trained and developed new employees for the Bellevue office.• Made in-home sales calls in the greater Seattle area maintaining personals and office sales goals, selling more than $15,000 in product.• Successfully started to build one of the highest grossing offices in the nation.

Communication, Advertising

Activities and Societies: Delta Gamma, Washington State University Intramural Sports (Supervisor), Washington State University Women’s.

Spanish Language