Amanda Mayer Email & Phone Number

- Direct and oversee daily bar operations including hiring, onboarding, training staff, scheduling, inventory, ordering and managing budgets and financial transactions.- Train new bartenders on all aspects of their role, from ensuring correct drink preparation and cocktail knowledge to building valuable interpersonal relationships and providing an exceptional customer experience. - Deliver excellent customer service by engaging with guests, addressing questions and resolving issues. While also building rapport through effective communication and active listening to create customer retention. - Utilize strong problem solving and time management skills to effectively write and adapt complex schedules for a team of over 40 employees. Maintain detailed records for restaurant employees, vendors, inventory and sales. - Designed and developed detailed training materials for all restaurant positions, demonstrating strong attention to detail and advanced computer literacy.- Successfully implemented new POS (Point of Sale) and scheduling systems to streamline daily operations and enhance cost efficiency. Decreased labor by 3% and increased restaurant sales by 10% since the launch of these systems.

- Implemented & standardized front desk procedures, resulting in more efficient processes using multi-tasking skills.- Maintained confidentiality rules and regulations in accordance to county and company laws and ordinances. - Prepared complex reports and reconciled daily logs using my meticulous data entry and administrative skills. Accomplished by using company software and Microsoft Office. - Maintained excellent interpersonal relationships with other departments and volunteers.- Developed training materials and assisted in new hire training and onboarding.

- Marketed and promoted different products based on client’s needs.- Supervised a team of three to five spokesmodels during promotional events using my leadership skills. - Communicated clearly and interacted in diverse situations and settings.- Showcased and distributed products to target audiences. - Prepared and reported all data collected.