Mandy Nelson Email & Phone Number

Tempe, Arizona, United States

•Successfully managed Payroll and HRIS system implementation to Paycom in January 2021•Orchestrated and deployed Paycom online employee timekeeping program to improve measurements of overtime and employee work hours•Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.•Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.•Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.•Applied knowledge of regulations, employment law and tax code to keep operations in compliance with applicable standards.•Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates throughout each quarter.•Established and enforced internal controls, workflows and policies for tracking, reconciling and reporting on accounting activities.•Validated existing accounting management and reporting systems to assess quality and conformance, identify problems and implement corrective actions.

Mesa, Az

• Project Management – Develop project plans, secure resources, and drive project schedule; collaborate effectively across teams to define strategy, goals and commitment to timelines and deliverables. Maintain project budgets and forecasts.• Lead cross-functional teams through the design, delivery, and implementation of new tools and develop internal process to ensure integration and production support.• Provide escalation management, deliver regular communications to project stakeholders, and manage project resources.• Corporate liaison to business units of existing or new global HR system business requirement and process definition.•Delivery of standard operating procedures, workflow diagrams, training materials and post-launch support resources.• Strategic support for HR portals• Train HR system users and monitoring interfaces • Serves as subject matter expert and ensures effective management of current systems, processes and programs through the understanding of line of business specific needs and analysis/assessment of system capabilities• Develop business requirement definition and functional specifications for application development, modifications and/or configurations• Responsible for conducting work flow analyses, evaluating system changes required to support line of business specific HR functions, and designing and implementing test plans to validate those changes

Chandler, Arizona

o Builds credibility with key decision makers at prospect or client by applying business acumen and a broad knowledge of an organization’s services, products, industry trends and challenges. o Provide real life examples of how ADP solutions have helped other organizations like them meet their goals.o Performs needs analysis with prospective client practitioners and key management in all areas of Human Capital Management to uncover deficiencies in current process.o Assists sales professional with identifying unique differentiators of the recommended solution and compiling return on investment data to present back to the client or prospect.o Conduct pre and post planning review calls with sales teams to compile needs analysis and research data to prepare and strategize the agenda of the product demonstration. o Identify any potential obstacles or areas of opposition and recommend ideas to overcome objections.

Chandler, Az

o Finished FY’16 at 134% of plano Act as a mentor for new Project Managers and other project team memberso Analyze business practices of clients and offer guidance or suggestions to improve their processeso Have a thorough understanding of all Major Accounts products – Subject matter expert on Payroll, Reporting, & Core HRo Offer constructive feedback and guidance to project team members o Responsible for all duties of a Project Manager I

Phoenix, Arizona Area

o Finished Quarter 4 of FY’15 at 194% of plan with a No Start rate of 0.4%.o Effectively manage all phases of the Implementation process including start-up, planning, monitoring, and open itemso Create and manage project plans that outline specific deliverables and taskso Manage day to day activities of current projectso Ensure milestones are successfully met on time by overseeing individual Project Team Memberso Facilitate weekly status meetings with each client to ensure a successful Implementationo Professionally manage, address, and resolve client issues and handle escalations as neededo Analyze individual client needs to customize the Implementation experience if necessary.

Chandler, Az

o Finished Quarter 4 of FY’15 at 194% of plan with a No Start rate of 0.4%.o Effectively manage all phases of the Implementation process including start-up, planning, monitoring, and open itemso Create and manage project plans that outline specific deliverables and taskso Manage day to day activities of current projectso Ensure milestones are successfully met on time by overseeing individual Project Team Memberso Facilitate weekly status meetings with each client to ensure a successful Implementationo Professionally manage, address, and resolve client issues and handle escalations as neededo Analyze individual client needs to customize the Implementation experience if necessary.

Chandler, Arizona