Mandy Alexander Email & Phone Number

Concord, North Carolina

•Communicates professionally and effectively with the team and customers. Fosters a positive work environment for both employees and customers. Networks and recruits to create a bench of talent for current and future growth. Capitalizes on opportunities to train, coach, the team on the sales floor as needed. Addresses performance as needed. Adapts management style as necessary to lead and develop team. Recognizes and rewards exceptional performance and redirects employees when needed to… Show more •Communicates professionally and effectively with the team and customers. Fosters a positive work environment for both employees and customers. Networks and recruits to create a bench of talent for current and future growth. Capitalizes on opportunities to train, coach, the team on the sales floor as needed. Addresses performance as needed. Adapts management style as necessary to lead and develop team. Recognizes and rewards exceptional performance and redirects employees when needed to increase employee engagement. •Effectively analyzes the business and takes necessary action to drive sales; is able to speak to business metrics/trends. Generates sales to meet and exceed goals to last year and budget. Effectively manages payroll and scheduling to maximize business. Ensures asset protection through a consistent level of customer service, education, and operational controls. Prioritizes for self and team. •Maintains a strong and genuine customer focus on the sales floor at all times. Builds customer loyalty. Consistently models the brands service standards while coaching others to success. Maintains company standard of a neat, clean, organized store. Promotes customer service consistently by engaging talent, and encouraging positive customer interactions. •Oversees team to ensure the efficient handling of all merchandise from shipment receipt, processing, visual placement, and replenishment. •Leads cross channel marketing using Facebook, Instagram, and Shopify. •Develops and maintains e-commerce site. Show less

Concord, North Carolina

•Invest in People: Communicates professionally and effectively with the team,customers, and business partners. Fosters a positive work environment for both employees and customers. Networks and recruits to create a bench of talent for current and future growth. Capitalizes on opportunities to train, coach, the team on the sales floor as needed. Utilizes company tools including onboarding materials to train and develop associates to ensure execution of all store operations; addresses… Show more •Invest in People: Communicates professionally and effectively with the team,customers, and business partners. Fosters a positive work environment for both employees and customers. Networks and recruits to create a bench of talent for current and future growth. Capitalizes on opportunities to train, coach, the team on the sales floor as needed. Utilizes company tools including onboarding materials to train and develop associates to ensure execution of all store operations; addresses performance as needed. Adapts management style as necessary to lead and develop team. Recognizes and rewards exceptional performance and redirects employees when needed to increase employee engagement. •Drive Results: Effectively analyzes the business and takes necessary action to drive sales; is able to speak to business metrics/trends. Generates sales to meet and exceed goals to last year and budget. Effectively manages payroll and scheduling to maximize business during Sales Leader on Duty shifts. Communicates KPI’s to the team. Ensures asset protection through a consistent level of customer service, education, and operational controls. Prioritizes for self and team. •Customer Focus: Maintains a strong and genuine customer focus on the sales floor at all times. Builds customer loyalty. Consistently models the brands service standards while coaching others to success. Maintains company standard of a neat, clean, organized store. Promotes customer service consistently by engaging talent, encouraging positive customer interactions, and maintaining a ready all day store presentation. •Brand Execution: Merchandises to company standards and execute Company directives within set timelines. Executes merchandising standards including visual, signage, markdowns, and sales promotions. Oversees team to ensure the efficient handling of all merchandise from shipment receipt, processing, visual placement, and replenishment. Show less

Concord, Nc

• Drive and maximize store sales to achieve goals which include matrixes for sales, UPT, ADS and fragrance• Control and minimize shrink to meet company expectations• Plan and control payroll within budget• Achieve accuracy in executing markdowns, shipping, receiving, and cash control• Ensure customer satisfaction through training, development and example• Provide positive resolutions to challenges and complaints from customers• Execute company directives for product… Show more • Drive and maximize store sales to achieve goals which include matrixes for sales, UPT, ADS and fragrance• Control and minimize shrink to meet company expectations• Plan and control payroll within budget• Achieve accuracy in executing markdowns, shipping, receiving, and cash control• Ensure customer satisfaction through training, development and example• Provide positive resolutions to challenges and complaints from customers• Execute company directives for product placement, display, and signage• Recruit, hire, develop, and retain qualified associates to ensure staffing needs are consistently met• Assess performance and motivate store team members to reach their potential• Train, coach and counsel store team• Foster a positive work environment that encourages feedback and innovation• Chosen as a Store Opening Supervisor• Placed on the Management Advancement and Development Program•Multi-unit Supervisor Show less

Concord, Nc

Supported the Company vision through co-ownership and co-accountability for the overall sales, profitability, leadership and management.• Drive store management team and associates to execute their job duties by creating a fun, challenging and rewarding culture.• Assist Store Manager in recruiting, training, motivating, and developing team members.• Create and promote a friendly and professional environment.• Assist Store Manager in driving and maximizing store sales to achieve… Show more Supported the Company vision through co-ownership and co-accountability for the overall sales, profitability, leadership and management.• Drive store management team and associates to execute their job duties by creating a fun, challenging and rewarding culture.• Assist Store Manager in recruiting, training, motivating, and developing team members.• Create and promote a friendly and professional environment.• Assist Store Manager in driving and maximizing store sales to achieve goals which include matrixes for sales, UPT, and ADS.• Implement and follow all loss prevention procedures to minimize and control shrink.• Assist Store Manager with scheduling and controlling payroll.• Ensure customer satisfaction through training, development.• Provide positive resolutions to challenges and complaints from customers• Assists Store Manager in execution of company directives for product placement and displays. Show less