Mandy Brook Email & Phone Number

Exeter, United Kingdom

To assist the Commercial and Operations Director in all aspects of commercial activity and for day to day operational details.Managing pricing and price lists, reviewing margins and contributions, data management and building reports and dashboards as required.

Andover

To provide analytical support to TwiningsOvo freight purchasing across Tea Supply Chain, International Markets and Inter-Company markets from all sites and supplier locations including budgeting and cost models. To support ABF freight analysis and projects.- Compile data reports on costs and service levels from freight suppliers- Compile annual freight.

Torquay, United Kingdom

• To manage & oversee all aspects of product delivery and customer service, including forecasting and stock availability, order processing, credit control, export documentation and invoicing.
• To manage and oversee the maintenance of all business records and information, including customer and account databases, new customer administration, pricing and product databases.
• To recruit, train and supervise the duties & day to day activities of one or more International Administrator’s
• To maintain a high level of knowledge of the SAP operating system, to train and guide other International team members in it’s utilisation, and to ensure that all aspects of the SAP system pertaining to International.
• To manage the production of key customer service reports, including forecasts, ensuring their timely and accurate circulation
• To directly manage all customer service and administrative aspects of prominent markets

Torquay, United Kingdom

• Creating a yearly price book for each account manager which holds all customer pricing for all products, including any price changes or promotions to take place within the year. In addition recording any Advertising &.
• Forecasting for all products and markets for the international department.
• CAP Claims – completing all necessary requirements in order to claim any sugar rebates in relation to our exports.
• Super User for SAP (ECC)
• Order processing - entering on orders, checking stock levels, scheduling despatch.
• Maintaining correct pricing within Exportmaster

Torquay, United Kingdom

• Order processing - entering on orders, checking stock levels, scheduling despatch.
• Maintaining correct pricing within Exportmaster
• Completing and supporting export documentation required, such as Certificates of Origin, Health Certificates, Letters of Credit, Certificates of free Sale.
• Arranging transportation and logistics for all international markets covered, inc. Canada, Europe, and Far East.
• New customer research for markets that the International Sales Team would be looking in to obtaining a distributor.
• Invoicing all customers for orders despatched

(Acit), Advanced Certificate In International Trade

I completed the ACIT from distance learning which covered the following subjects; • International Marketing – (completed with credit in.

Bsc (Hons), Psychology & Criminolgy

Additional modules also completed in Philosophy which included the following moduesl; Introduction to Philosophy, Greek Philosophy.