Mandy Castro Email & Phone Number

Denver, Co, Us

In my role as an Inbound Sales Development Representative at Workato, I connect with prospective customers interested in our platform, guiding them through the sales cycle with personalized resources and next steps. I collaborate closely with the sales team to ensure a smooth transition for customers, utilizing my strong communication skills to convey the value of Workato's solutions effectively.

Denver, Colorado, United States

As a Denver Nuggets Dancer at Kroenke Sports & Entertainment, I have the exciting opportunity to entertain fans during gamedays and serve as a brand ambassador for the organization. Interacting with fans and collaborating with my team allows me to develop strong communication and interpersonal skills, enhancing the overall fan experience.

As a Colorado Mammoth Dancer, I had the exciting opportunity to engage and entertain fans while serving as a brand ambassador for Kroenke Sports & Entertainment. Working closely with fans and collaborating with my team helped me build strong communication and interpersonal skills, all while contributing to an unforgettable fan experience.

Broomfield, Colorado, United States

-The youngest person to be promoted from Barista to Shift Supervisor to assistant store manager in the greater Denver area-Led the Erie store to have the highest sales in Broomfield County of 22 storesIncreased customer connection index from 32 to 41 within two months of becoming Assistant store manager-Led weekly trainings with baristas on customer engagement, requiring them to take a personal interest in customers during interactions, & employing tactical empathy-Plans, identifies, communicates, & delegates appropriate responsibilities and practices to store partners to ensure a smooth flow of operations

Thornton, Colorado, United States

-Developed, executed staff schedules, optimized team allocation, & maintained operational coverage during peak hours-Upheld Starbucks' quality standards by consistently supervising the preparation of beverages, food items, & overall store cleanliness

-Acquired the skill of connecting with customers & establishing personal connections-Quickly learned all 50+ drinks, along with the hundreds of variations-Barista of the month for five consecutive months

-Answered incoming calls to greet Clients, Set Up appointments based on unique individual needs-Led the team in booked appointments for over a year, Averaging a 74% call to booked appointment conversion rate-Managed the calendars for four hairdressers, three massage therapists, and One aesthetician-Memorized a list of over 75 Life Spa products, services, & treatments in order to advise clients based on health needs-Responsible for data entry and maintenance in CRM & booking platforms-Consistently followed up with clients after treatments to ensure satisfaction and address any concerns or issues

-Provided cheer coaching while developing lifelong relationships & mentoring young girls, nine out of twelve girls received ​​Academic All-State Awards given to high school athletes who average a 3.6 GPA-Held special events to promote camaraderie among teammates, families, and community members.

Bachelor Of Science - Bs, Medical Science

Leads School Of Business