An administrative and customer service professional with twenty seven years experience in various customer service and executive administration roles, gaining a reputable track record in instigating and delivering logistical & system improvements, and in providing excellent administration assistance, internal and external customer service.
Department Of Defence
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Research AdministratorDepartment Of Defence Oct 2018 - PresentPort Melbourne, Victoria, Australia
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Business Support - Development & Construction8Star Homes (Within Investors Direct) Aug 2014 - PresentMelbourne
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Receptionist/Development & Construction Support/Property AdministratorInvestors Direct Financial Group Jan 2014 - Nov 2017Melbourne, Australia
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Receptionist/AdministratorInvestors Direct Feb 2014 - Jul 2014Melbourne, Australia -
Executive AssistantBoral Clay & Concrete 2010 - 2012Malvern/Port Melbourne/SpringvaleProviding executive support to the Executive General Manager of Boral Clay & Concrete. Also supporting three other managers, plus administrative support to the national administration, finance, marketing and export departments. -
Debtors & Customer Service AssistantBoral Clay & Concrete (Vic) 2009 - 2010ScoresbyReporting to the Regional General Manager for Clay & Concrete Victoria, the position involved processing and actioning customer complaints, ensuring that resolutions were reached in a timely manner and, where possible, outcomes beneficial to all parties were attained.Also assisting the Logistics manager with various duties including price list maintenance, staff training etc.During this period, Oracle was introduced as the primary inventory/sales software for Boral Bricks, and additional duties involved testing and implementing its introduction into Victoria.
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Export Coordinator & Personal AssistantBoral Bricks 1999 - 2009MalvernDuties of the Export Coordinator included processing of sales orders, arranging international sea/air freight, including customs documentation, insurance, pro forma and commercial invoices, banking and letters of credit, and liaising with freight forwarders, international customers and Boral production staff. The final four years was a combined role as Export Coordinator and Personal Assistant to the National General Manager and National Finance Manager of Boral Bricks (east coast).
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Call Centre OperatorBoral Bricks (Vic) 1997 - 1999ElthamAssisting customers in an inbound call centre, processing sales orders, delivery requests and answering enquiries. Also trained staff in Sydney for the newly created national call centre and customer complaints section.
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Selection Centre CoordinatorBoral Bricks (Vic) 1989 - 1997ScoresbyResponsible for the supervision of a Selection Centre, assisting customers to select bricks for their new homes or landscaping requirements. Ensuring the smooth operation of the order, despatch, banking and delivery processes which, at that time, were conducted on a site by site basis. Maintaining the appearance of the display & samples yard. Involved with inventory control and assisted at stocktakes. Supervised and trained staff.
Frequently Asked Questions about Mandy Davis
What company does Mandy Davis work for?
Mandy Davis works for Department Of Defence
What is Mandy Davis's role at the current company?
Mandy Davis's current role is Research Administrator at Department of Defence.
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Mandy Davis
Research Administration Officer At Defence Science And Technology GroupGreater Melbourne Area -
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