Project manager

• Maintain and verify federally protected information safeguarding confidentiality • Liaise between offices, programs, campuses, staff and students• Excel in customer and office care, problem solving, and training via various methods including but not limited to in person, electronic, mail, and telephone interactions• Serve on various committees to help the University maximize efficiencies including COVID-19 restart committees• Authenticate and process official documentation > transcripts, enrollment and degree verifications, student schedule changes, bio/demo updates, change of majors, readmission applications, intercampus transfers, grade changes, and extended X requests• Acquire and document unique class schedule options in conjunction with school deans, schedule builders, and inter-campus collaborative programs and offices > ensure offerings meet university policies and standards > provide training to academic unit schedule builders > research changes/updates to general education requirements for schedule maintenance • Manage processes > growing graduating class from 250 to 800 recipients > inventory and suppliesPresided as Staff Council President 2008-2010. 2012 Employee of the Year. 2011 Employee of the Quarter.

• provided administrative services to faculty • research and verify data accuracy • Faculty Senate Secretary • inter-department liaison

• researched and investigated leads for accuracy, current status, details• updated and created projects for “live” online database and weekly paper publication• continually exceeded daily and weekly goals, met deadlines

• managed daily office functions• created and maintained documentation and standard operating procedures office procedures manual updates and corrections• worked with physicians, nurses, therapists

• assisted VP with managing department needs > organized calendars and activities > tracked and maintained multifaceted budget• assisted with organization and management of industry’s yearly leadership conference• managed industry’s awards program

• provided membership and benefit information • assist members with inquiries and trouble-shooting plans • progressed to inventory manager maximizing resources for membership • organized international and national trade show booths

• provided excellent service to sales representatives through accurate order entry> knowledge of salesmen’s and client needs > excelled to managed top sale’s team and clients including confidential customer programs• grew through trouble-shooting opportunities• implemented updated order process