•Call customers to ask COVID-19 prescreening questions and remind them of their upcoming internet installation appointment.•Update personal information for bad debt customers in Customer Master.•Insert scheduling blocks for DSL Install/Repair, Wireless I/R, and Fiber I/R calendars.•Pull credit card transaction report each week and create spreadsheet keeping track of total calls taken by the Centralized Communications department.•Update Premium Sales Gift Mailing List and Account Information spreadsheet for marketing department.

• Conduct internal audits for benefits, I-9 binder, PAC fund participants, and comparing different address systems.• Create spreadsheets to keep up with employee and retiree information such as birthdays, addresses, age out reports, and anniversaries.• Update capital credit customer information in Customer Master and file proper estate paperwork.• Create new hire and anniversary announcements to send out.• Prepare wellness themes, activities, and reminders.• Assist with introducing employee work anniversary announcements.

• Conducted internal audits for benefits deductions and employee addresses and birthdays.• Assisted with copying and scanning of invoices for Accounting.• Updated employee information in Accounting Master and retiree info in File Explorer database• Shadowed Wellness Works Committee meetings and Assisted with new ideas for wellness team.• Prepared interview packets and onboarding packets for new employees.• Participated in interviews and helped with the hiring process as needed.