Mandy Hutton Email and Phone Number

Marketing professional leads others through thought leadership, planning, and development while being recognized as a true team leader through the efficient process, brand alignment, and creative development, driving for revenue and results. • Guides efforts for others to achieve the strategic and operational objectives. • Drives LOB strategic initiatives in emerging or established markets that present considerable opportunities for Dell's LOB, including conducting research studies and developing comprehensive marketing recommendations for the region. • Develops marketing campaigns, evaluates marketing plans, and develops strategies to respond to changing market and competitive conditions. • Communicates and translates Dell's vision/strategy to staff. • Responsible for executing functional and business goals for the group. • Addresses problems across functional areas of the business. • Responsible for meeting budgetary goals and objectives. • Manages the marketing mix and sales, such as preparing sales material, controlling marketing communications programs, and recommending media best suited to sell products or services. • Applies broad knowledge of product/service capabilities and competitive environment to identify new growth areas, new technology, and emerging product/service opportunities. • Oversees the analysis and evaluation of key market statistics and customer requirements to define product strategies and identify product opportunities to expand market share. • Manages external vendor relationships. • Manages the hiring, staffing, and maintaining of a diverse and effective workforce. • Responsible for career development/planning, performance, and pay discussions of team members.

• Facilitate execution of marketing strategic planning and budget planning activities.• Lead for GTM (Go-To-Market) and stakeholder business partners for day-to-day unified marketing vehicle execution and escalations.• Create and streamline marketing business processes to improve collaboration, communication, execution and speed• Owns functional campaign briefs.• Manages supply chain communications for print estimates, paper sampling and delivery tracking among others.• Develops and standardizes campaign management processes, responsibilities, and infrastructure.• Partner with Finance to ensure monthly tracking to MDF commitments and media placements align with expenditures provided by the marketing leadership teams.• Ensure efficient execution of marking initiatives are managed• Facilitate effective organizational communication within and between Marketing, Sales, and Finance• Drive improved accountability and transparency across all marketing efforts for marketing leadership to make improved strategic, tactical, and investment decisions• Vehicle SME; know the best practices, industry and competitive trends• Select, deploy, and manage technology to support critical marketing processes. Drive adoption across marketing organization through training and resource development

• Help drive overall Marcom to elevate the Dell brand through all communication efforts.• Manage offline consumer Marcom through creative development process and production.• Manage distribution of Marcom materials to functional groups (brand, merch, legal and DFS) for content review.• Manage day-to-day communication with the creative agency to ensure clear guidance of Marcom objective.

*Primary contact for deployment service delivery with service providers*Coordinating and monitoring status of Dell’s order shipments to customer sites*Responsible for site scheduling of Dell’s deployment service providers*Responsible for ensuring site & technician readiness*Coordinating/facilitating meetings between service providers & sales ops to collect deployment issues and facilitate resolutions*Collect, manage and document customer billing and invoicing information for close out*Responsible for working with the site coordinators and Asset Recovery Services Project Manager to dispose of remaining legacy systems*Effectively coordinates activities among team members and communicates expectations early*Submit periodic Customer Experience requests and analyze feedback

*Primarily responsible for managing the overall center operation, including supervision of team members and the administration of center sales performance and profitability objectives.*Direct Supervision of team members, responsible for:*Hiring all team members*Train and evaluate the efficiency and productivity of team members by managing to establish performance standards and objectivesInitiate disciplinary procedures with guidelines up to and including termination of employment*Assist in maintenance of fiscal reporting procedures within centerAccounts receivables, inventory reports and daily sales recap*Monitor marketing activities within the Center*Recommend the purchase and installation of equipment and machinery required to provide efficient production operations and monitoring inventory levels of supplies and materials*Ensure that team members within the Center are consistently applying FedEx Kinko’s Policies and Procedure