Mandy Mclean Email & Phone Number

Bank Reconciliations, Accounts Receivable, Accounts Payable, Credit Control, Bad Debts, Reception, Customer Service, using SAP.

Successfully promoted from Executive Secretary to Office Manager in expanding, national corporate training company. Responsible for all aspects of office management, logistics and communication leading up to the events at client premises.- Customer Service, incoming phone and email enquiries- Preparing contracts for clients, ensuring signed Acceptance document returned- Invoicing, accounts payable, accounts receivable, wages, bank reconciliation (MYOB), follow up late payments, processing credit card payments and banking- Liaising with the client from sale through to training day to ensure smooth running of courses- Liaising with trainers, travel for the trainers and Managing Director- Preparing and sending training materials to client in a timely manner- Ordering and maintaining printed supply of training manuals- Responsible for maintaining and repair of office equipment- General supervision of up to 6 other staff- Website updates with Wordpress- Prepare surveys using Polldaddy- Using a CRM (Solve 360 and Goldmine)

Mona Vale

ReceptionDictaphone typing of all correspondenceWritten follow up of bad debtsConveyancing preparation

Frenchs Forest Nsw

Responsible for providing secretarial support including correspondence, organising appointments locally and overseas, extensive travel schedules, co-ordinating Board and management meetings and conferences, ongoing communication with overseas distributors and interaction with corporate executive team and all levels of staff.- Provided effective assistance and secretarial service to General Manager- Organised required travel and associated activities, eg agenda, meetings and follow-up letters- Successfully managed the General Manager's diary- Implemented and maintained the filing system- Co-ordinated preparation of monthly Board Papers and other Corporate documents to meet deadlines- Took shorthand minutes at conferences and all senior management meetings- Created presentations and slides using Desktop publishing including PowerPoint- Produced documents such as Business Plans, Government Grant Applications and Legal Agreements- Screened incoming mail to the General Manager and composed correspondence in response whenever possible- Assisted in office administration regarding purchase and maintenance of office equipment, stationery and printing- Organised purchase and maintenance of all board room equipment- Communicated effectively at all levels, from the shop floor to the Chairman- Assisted with marketing correspondence, customer service enquiries, QA documents and relief reception/switchboard

St Leonards Nsw

- Provided effective secretarial and administrative support to Managers, including composing correspondence, phone calls, arranging meetings, handling petty cash, travel bookings, etc.- Designed and maintained spreadsheets for production and sale of Granite Blocks- Typed reports for Mines Department- Prepared drafts of brochures and information pamphlets

Sydney Cbd

- Provided effective secretarial and administrative support, organised Board and Committee meetings, prepared and circulated relevant papers, took minutes at meetings, arranged travel bookings and liaised with senior and other management of major and minor record companies- Successfully organised and attended annual 3 day conferences, took minutes and followed up on resolutions- Implemented catalogue system for record library in preparation for handing over to National Film and Sound Archive- Processed and maintained membership applications- Attended and took shorthand notes at relevant Government Hearings- Assisted in organisations of ARIA Awards, including judging, nominations, publicity, VIP seating

Sydney Cbd

- Provided effective secretarial support to Financial Director and performed all general office duties, including typing and filing of correspondence- Typed management reports, management accounts, tax returns and Board papers- Assisted General Manager in maintaining insurance claims and company car fleet

Institute Of Linguists Diploma, 2 Year Bi-Lingual Secretarial Course

2 year Bi-lingual Secretarial Course, using French and German. Intensive business language, shorthand and typing.

Education record