Mandy Morris Email & Phone Number

Orlando, Florida, United States

United States

• Established and maintained project management standards, KPIs, processes, policies, and best practices, ensuring that projects are executed efficiently• Created a framework of processes, governance, and training modules for portfolio project managers• Led capital planning efforts and tracked financials and resources for an over $280M portfolio, with over 400 resources• Engaged with project teams to ensure that deliverables followed the SDLC guidance, design specifications, and performance standards• Provided strategic overview and reporting on all programs to senior management• Performed monthly auditing and health and hygiene checks on over 40 projects and programs• Identified, analyzed, and responded to any portfolio issues and risks

Orlando, Florida Area

Member of the Program Management Office responsible for providing a shared service to multiple delivery teams that provide 2,000+ applications for 6 family vacation destinations located in 3 continents. • Improved project management services while embarking on an Agile Transformation by defining business and technical architecture for PPM tools• Assisted new teams in getting established with Disney processes and tools, enabling them to focus on delivery• Conducted Project Management workshops, focused on improving overall project management services; with a specific focus on budget, financials, and resource management; schedule, dependencies, and timelines, and risk and issue management• Developed and led process improvement initiatives for project managers, enabling them to confidently lead and drive complex cross-functional program and project teams through full delivery life cycle• Designed and implemented new onboarding program to allow new project managers to successfully operate in a highly matrixed organizational system where partnership and influence are key drivers of success

Lake Mary, Fl

Collaborated with business and technology teams to capture the application requirements, performs fit-gap analysis and authors the detailed functional designs by integrating detailed process, data and application components into an end-end solution. • Provided functional and technical subject matter expertise on the capabilities and integration of business system(s) specifically focused on Point of Sale.• Collaborated with business and technology leads to capture and document requirements including for business cases, process, analysis, functional requirements, and testing.• Facilitated joint planning, application, and functional design sessions to support cross-team alignment.• Built use cases and models that clearly depicted process flows relating to specific requirements using a combination of graphical information and text in natural language to convey business, system and functional requirements to both business and technical staff. • Clarified high-level business goals, turning them into specifications used by developers and QA testers to build and test applications.• Communicated with development teams to direct the development of system specifications through detailed requirement review.• Works with technical team members through the detailed design phase to ensure proper interpretation of business requirements and ensure that future systems will meet requirements.• Wrote test cases and user scenarios to ensure delivered solutions align with defined business requirements.• Supported development and QA teams during development and test phases; answered questions and provided more detail on specifications on an as-needed basis. • Provided leadership, guidance, and training/mentoring to the project team for functional implementation of new system enhancements. • Worked with technical team for change management roll-out. Kept track of all change management requests, assignments, testing and communications to users.

Heathrow, Fl

Managed operational release readiness and coordination of several product lines during their entire life-cycle (including new product introduction through end-of-life) – working with interdependent, globally-based cross-functional teams to ensure all critical aspects are in place and tracking on time to meet General Availability and End-of-Life dates.● Defined timelines for standard releases, managing cross-functional requirements such as finance, tax, channel operations, order to cash, sales operations and pricelist publication and worked closely with SKU & Pricing, Pricing Strategy and Channel Communications teams to ensure all data is accurate and available.● Facilitated all assigned product line SKUs created within the Oracle Product Data Hub to ensure all SKU data complies to defined standards.● Directed all stages of testing including systems integration, quality assurance, user acceptance, performance, vulnerability assessment, and provided defect triage and resolution based on strict timelines.● Defined and implemented the optimal pricelist publication and channel notification process; produced monthly channel notifications and pricelists for all regions.

Chantilly

Provided strategy execution and tactical planning, coordination, and management of operations and service deliveries for over 200 DoD programs; identifying and addressing cross-project synergies and gaps, potentially resulting in reduced project costs by millions of dollars and timelines by years, for a specific project or across multiple projects.● Developed performance metrics and dashboards to align with strategic mission, which tracked performance against strategic/tactical objectives; and identified and recommended improvement opportunities; and developed business models, business cases, and forecasting tools in support of various strategic initiatives.● Advised leadership on technical risks of new and ongoing projects; reviewed, analyzed and assessed technologies, system concepts, data and information to recommend applications of new or emerging technologies; and performed analyses and assessments of projects to help determine their consistency with strategic direction, technology development plans, and requirements.● Streamlined processes and developed best practices around business intelligence and management.

Chantilly Va

Conducted a 25-person team to define requirements and goals and gain baselining agreement for end-to-end large global enterprise development and content management of a custom-developed portfolio management tool and customer relationship management tool, using the agile methodology, to improve program insight and stakeholder engagement of a $1.7B portfolio, satisfying warfighter needs and gaps.● Collaborated with development teams to understand and prioritize user stories and allocate them to appropriate sprints; managed sprints and change management for overlapping phases on tight, unmovable deadlines, involving integration with multiple partners. ● Managed all stages of testing including systems integration, quality assurance, user acceptance, performance, vulnerability assessment, and provide defect triage and resolution based on strict timelines.● Effectively collaborated on performing analysis on the existing database architecture and developed a plan for data conversion and migration to the Cloud.● Managed critical functions: met with stakeholders (high ranking military and government officials) and conducted analysis to establish the functional and performance baseline; developed project development specifications; established links/traces in the requirements database to program documentation; maintained the baseline; and ensured that detailed architectures were consistent with the architecture baseline.

Chantilly

Developed, executed, and delivered over 15 consecutive IT customer-facing projects and task orders, totaling over $30M, using both the SDLC and agile methodologies; implementing ITIL framework and continuous improvement approaches; maintaining multiple schedules, budgets and development teams.● Successfully led the effort to achieve a combined CMMI appraisal (SCAMPI B & A) Level 4 for development and Level three for services.● Managed critical functions: conducting analysis to establish the functional and performance baseline; developing project development specifications; establishing links/traces in the requirements database to program documentation; maintaining the baseline; and ensuring that detailed architectures were consistent with the architecture baseline.

Chantilly Va

Managed all aspects of the project; including reviewing client business and functional requirements and turning them into functional specifications with traceability matrices; and creating user stories for development.● Directed all projects and deliverables against a timeline, budget, and scope to recognize and mitigate risks and impacts ● Conducted and managed requirements analysis at the operational, functional, and technical level, to ensure all stakeholder needs. were properly translated, to facilitate the end-to-end development and delivery of an exceptional product, ahead of scheduled delivery date.● Elicited business requirements from over 20 stakeholders across 5 departments to create an internal corporate SharePoint portal for over 10,000 employees world-wide, overcoming inter-departmental differences in understanding about key business processes by drafting high-level process flows, resulting in a validated scope statement.● Managed development teams, assigning user stories in sprint pre-planning and planning sessions, to successfully develop products in accordance with stakeholder needs.