Mandy Powell Email & Phone Number

Washington Dc-Baltimore Area

Annapolis, Maryland, United States

Supervise the proposal process to include integrating subject matter experts and technical associates into the appropriate areas, and then assimilate all information into narrative that follows the Request for Proposal (RFP)/acquisition document instructions. Determine proposal requirements, create compliant response templates, and coordinate with other departments for proposal input. Manage responses for multiple proposals simultaneously while adhering to timelines and meeting expectations for response quality and completeness. Work closely with Contracts Manager to ensure all Federal Acquisition Regulation (FAR) clauses are reviewed for compliance, Representations and Certifications are accurate and adhere to regulations, and all applicable North American Industry Classification System (NAICS) codes were registered on sam.gov. Work with the Business Development/Capture Team, regional sales, and leadership, as well as other internal teams to develop new content for proposals and customize existing content to reflect specific requirements in alignment with RFP timelines. Write clear, compelling, and articulate responses to RFPs to drive business development efforts for the organization, working with subject matter experts to ensure accuracy of content. Work with sales team to perform price/revenue analysis to determine price reasonableness and conformance to applicable regulations, directives, and policies. Provide business-related advice and proposal guidance via effective communication. Our win rate has been consistently over 90% year after year.

Worked to edit and design the finalized proposal document and communicate the proposal in various ways, including graphic layouts and Powerpoint presentations. Developed templates for all future proposals or ensuring that an established template is followed. Worked with the proposal team to ensure that deadlines are met, often working multiple proposals at the same time. Responsible for communicating the progress of proposals to management.

Managed a team of 18 Inside Sales Reps for a $500mm leading provider of quality solutions for warfighters and first responders worldwide. Ensured that all Federal Acquisition Regulation Supplement (FARS), Defense Federal Acquisition Regulation Supplement (DFARS) and other compliance measures are contractually followed. Provided acquisition advice and guidance, justifications, operational contract execution and administration, and recommended contract vehicle solutions to outside sales team to relay to government customers looking to utilize the optimal contract vehicles for procurement. Provided analytical support for projects, prepared audit reports, reviewed new business opportunities, and proposals. Tracked, analyzed, and communicated key performance metrics. Coordinated projects and special assignments from C-Suite on a wide-range of management and operating issues, including daily/weekly/monthly audits. Primary liaison for Inside Sales with other staff, C-Level Executives, and external contacts. Authored and implemented processes and procedures for staff, working closely with Compliance to help manage current ISO 9001:2015 certification.

Middletown, Ca

• Review contracts and technical data packages to identify the specification requirements which the company’s processes must meet.• Reviews engineering drawings, Statements of Work, Technical/Military Specifications to ensure components are produced accordingly.• Identifies differences between contract technical requirements and current contractor processes.• Establishes a requirement baseline for the processes performed by the contractors.• Establishes and maintains communications with top management, including applicable functional managers such as production and engineering early in the contracting cycle to ensure understanding exists for acceptable quality evidence for performance of such things as purchased materials and vendor controls, shipment, and key process proofing/measurement and analysis.• Notifies contracting offices and specifies preparing activities of deficient contract and technical requirements.• Analyze and interpret correct and proposed policy and guidelines, and assess business processes reengineering impacts on quality assurance. • Plan, develop, organize, evaluate, coordinate and improve comprehensive quality assurance program for contracts, state-of-the-art initiation technology, and frequent changes in scope and technical requirements.• Knowledge of the policy development and planning, programming and budget execution processes.• Knowledge of business and industry quality assurance management practices, capabilities, capacities and trends and the analysis and dissemination of information.• Knowledge of applying and evaluating techniques for the identification, consideration and resolution of issues concerning the efficiency and effectiveness of quality assurance operations.• Knowledge of sources, responsibilities, and means for providing assistance and advice to resolve complex quality assurance effectiveness problems.

Livermore, California, United States

Lead sales and customer service contact for company, resolving escalated support issues for all customers. Developed and maintained long term business relationships and procured end user business in the data recovery industry by providing technical expertise via phone, email and in person, increasing sales revenue by 40%. Managed all recovery projects through each step of recovery, working closely with senior management and recovery engineers. Prepared marketing, revenue, and commission reports on a weekly and monthly basis for Executive staff and assisted CEO and Technical Manager in creating SOPS and new FileMaker database creation and implementation.

Provided high-level administrative support involving preparing presentations, reports and memorandum; planned and scheduled meetings, events and celebrations; created and maintained expense reports; coordinated all meetings, requiring interaction with both internal and external executives and assistants, as well as consultants; answered/screened incoming calls and emails in a professional and timely manner, independently when possible; kept track of and ordered office supplies; worked independently with little or no supervision on special projects as needed; promoted to Sales and Customer Service Manager for new company, The Data Rescue Center.

Built, trained, and managed a team of 10 sales support staff from the ground up. Directed all administrative and project support efforts and arranged all travel. Main point of contact in company for filtering and ensuring excellent customer service, including the processing of quotes, orders, and the resolution of any customer complaints. Performed research for construction-related club goods and services RFQs, reviewing blueprints/CAD files, SOW’s and completed preliminary proposal work for VP of Sales. Managed the development of company policies, procedures and processes and ensured company philosophy and processes were followed by all staff. Responsible for the implementation of new software used for company-wide processing and reporting, providing additional training for existing staff and full training for all new staff.

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