Mandy Seddon Email & Phone Number

Liverpool, Gb

My role involves marketing and advertising the venue on a daily basis. I am often showing potential clients and guests around the venue and tailor making packages to suit their requirements. On a weekly basis I am forecasting the annual figures for the entire venue. Annalyse the venues revenue and make year on year comparisons, which I will often format into graphs for our management meetings.I maintain and update our website and social media sites on a daily basis. Which involves ensuring all special offers are mentioned, all up to date information and brochures are on the website, as well as images and testimonials being updated.I am always seeking to source new business everyday, by targeting different business sectors. Working closely with the Managing Director I am often asked to represent the company on her behalf. Attending networking function and seminars is also a large part of my job role. This is always a great opportunity to promote the venue, as we find word of mouth is our best form of marketing.My job over all is quite varied, however it requires me to be very organised, efficient, hard working and to have great communication skills.

Promoting and marketing the venue to generate new business. This has been achieved through targeting potential wedding clients, corporate events and community orientated occasions, as well as promoting hospitality for Liverpool Football Club's corporate clients. Attracting such varied clientele shows how important it is to advertise and use media, especially social media in different ways to capture the target audience.Meeting new clients on a daily basis, selling them the venue for their specific event and putting together a bespoke package to meet their requirements. Hosting meetings on a daily basis is one area of communications that is vital for my role, however I also liaise over email with many clients as well.I have set the annual budget for the Events Department by forecasting the revenue we expect to generate from events, weddings and functions based on the previous years statistics and new business we anticipate on generating. By closely looking at the weekly takings from the business in ever area and considering all outgoings, I am able to provide the MD with percentage profit margins on a monthly basis for all departments.I have updated our website on a weekly basis to ensure the relevant content is clear and concise. I have also involved been responsible for generating more business through the website; this has been achieved by initiating fresh ideas and campaigns on the website resulting in increased revenue during our quieter months. Similarly, I initiated a substantial amount of business by advertising an extremely high value offer on the Group on website, which initiated a lot of enquiries and consequently a high influx of new bookings.Acting on behalf of the Managing Director, I carry out many PA duties in my role as well as taking responsibility of office manager on a daily basis. I have arranged and attended weekly meetings with our PR Company to understand how we can promote and push the venue.

I was responsible for marketing functions, events and weddings to ensure we were generating business from a range of clientele all year round.Through designing in house material such as flyers, menus, posters, wedding brochures and conference & events brochures I quickly learnt which forms of marketing were effective.It was essential that I organised and positively encouraged the team to ensure the functions, events and weddings exceeded the guest’s expectations. Attending networking meetings and events on a regular basis acted as another form of marketing to generate new business and allowed me to further develop my interpersonal and public speaking skills.I arranged and conducted meetings for potential couples and clients face to face as well as via e-mail and over the phone. Due to the volume of meetings my communication and organisations skills have been further developed.

I was responsible for marketing functions, events and weddings to ensure we were generating business from a range of clientele all year round.* Through designing in house material such as flyers, menus, posters, wedding brochures and conference & events brochures I quickly learnt which forms of marketing were effective.* It was essential that I organised and positively encouraged the team to ensure the functions, events and weddings exceeded the guest's expectations. * Attending networking meetings and events on a regular basis acted as another form of marketing to generate new business and allowed me to further develop my interpersonal and public speaking skills.* I arranged and conducted meetings for potential couples and clients face to face as well as via e-mail and over the phone. Due to the volume of meetings my communication and organisations skills have been further developed.Meeting & Events Co-ordinator - Radisson SAS Hotel, Leeds

Dealing with very demanding customers in a stressful and highly client focussed working environment I was responsible for checking customers in and out, making reservations for regular guests and groups, whilst also arranging meetings and functions. This enabled me to develop my organisational skills.Exceeding customer expectations was an essential part of my role and to achieve this I needed a motivated team. This strengthened my leadership skills and allowed me to appreciate the need for a positive and motivated team atmosphere.Meeting deadlines and possessing excellent contingency management skills aided my delivery of high quality service in this role.Some of my shifts were spent in accounts and sales as cross training was encouraged. This enabled me as an employee to be a lot more versatile and more personally knowledgeable about the environment I was working in.

Ba 2:1, Ba Communication Studies & New Media

Education record

2006 Ba (Hons); Gcse'S, Communication Studies & New Media

Modules Included -Advertising, Marketing, Management and Web Design 2001-2003 A Levels - Politics (B) Classical Civilisation (B) Physical.