Mandy Young Email & Phone Number

Nashville Metropolitan Area

• Serves as a player and coach, overseeing branch operations, directly managing associate performance, and providing guidance as needed to ensure associates are meeting customer needs. Accountable for driving branch.
• Conducts outside sales efforts commensurate with market opportunity to generate new business clients, while also maintaining and expanding existing consumer and business banking relationships.
• Educates associates, customers, and surrounding community about financial wellness best practices.
• Leads a team of branch associates responsible for contributing to new revenue generation through identifying customer needs and providing guidance and perspective about Regions solutions.
• Oversees all business transactions and practices within span of control, ensuring compliance with all regulations, bank policies, procedures, and internal audit requirements.
• Manages recruiting and selection process for assigned branch.

Nashville Metropolitan Area

• As a member of the Banana Republic field leadership team, responsible for supporting General Managers in managing all aspects of each store’s business, including attracting, hiring, and training Brand Ambassadors.
• Monitored sales to ensure labor was utilized to maximize productivity, optimize traffic and achieve goals.
• Supported implementation of product placement, marketing and promotional strategies.
• Worked with GM to measure the success of brand initiatives, in-store trends and market insights.
• Responsible for all recruiting, hiring and development of sales and non-sales staff.
• Selected to train and develop new Leadership members for the District.

Nashville Metropolitan Area

• Served as the full-time Team Leader and held accountability for maximizing the daily operations of assigned store. Developed strong teams through effective coaching while consistently delivering operational excellence.
• Drove sales by maximizing overall store productivity and building guest loyalty through a best-in-class guest experience.
• Created, managed and owned assigned store's business plan to meet KPI goals.
• Owned the controllable elements of store's P&L; skilled at analyzing reporting and daily sales trends to make real-time, innovative business decisions in order to achieve store financial goals.
• Recruited, hired and retained a high-performing team. Served as an advocate for team's development and always had a succession plan in place to ensure a clear career path for all associates.