Target, fire, and maintain weapons used to destroy enemy positions, aircraft, and vessels. Duties include testing, inspecting, and storing ammunition, missiles, and torpedoes; conducting preventive and routine maintenance on weapons and related equipment; establishing and maintaining radio and wire communications; and operating weapons targeting, firing, and launch computer systems. Facilitated small arms trainings and safety briefs and conducted organized group certification courses.Be… Show more Target, fire, and maintain weapons used to destroy enemy positions, aircraft, and vessels. Duties include testing, inspecting, and storing ammunition, missiles, and torpedoes; conducting preventive and routine maintenance on weapons and related equipment; establishing and maintaining radio and wire communications; and operating weapons targeting, firing, and launch computer systems. Facilitated small arms trainings and safety briefs and conducted organized group certification courses.Be physically and medically fit for duty while maintaining required quarterly training records. Communicate with superiors about personal and subordinate performance and attend quarterly reviews. Show less

Recruited, examined, selected, and trained 50 qualified employees Conducted daily job analysis, workforce planning, and analysis, providing expert guidance to management on identifying, attracting, and retaining a high-quality and diverse workforce capable of achieving the organization’s mission. This initiative resulted in saving the company over $100,000 in lost revenue and acquiring 100 new customers.Forecasted team operations related to processing personnel actions and pay data to… Show more Recruited, examined, selected, and trained 50 qualified employees Conducted daily job analysis, workforce planning, and analysis, providing expert guidance to management on identifying, attracting, and retaining a high-quality and diverse workforce capable of achieving the organization’s mission. This initiative resulted in saving the company over $100,000 in lost revenue and acquiring 100 new customers.Forecasted team operations related to processing personnel actions and pay data to ensure accuracy and timeliness. Maintained payroll reconciliation and invoicing for over $1M revenue and $5M in assets.Trained or arranged for training, managed calendar and training dates, provided quality assurance, and offered on-the-job training resulting in an 80% increase in employee satisfaction and retention, saving $15,000 in employee turnover costs. Show less

-Managed 100 aquatics personnel across 3 facilities in lifeguarding, swim instruction, and chemical operations, resulting in a 90% increase in staff retention for the department during a nation-wide shortage.-Oversaw staff development, certification records maintenance, and compliance with health and safety regulations.-Managed staff payroll, overtime, training requirements, I9 tax forms, background checks, performance reviews, and salary increases. Tracked with Paychex and… Show more -Managed 100 aquatics personnel across 3 facilities in lifeguarding, swim instruction, and chemical operations, resulting in a 90% increase in staff retention for the department during a nation-wide shortage.-Oversaw staff development, certification records maintenance, and compliance with health and safety regulations.-Managed staff payroll, overtime, training requirements, I9 tax forms, background checks, performance reviews, and salary increases. Tracked with Paychex and Daxco.-Played a role in marketing, fundraising, budget planning, and financial goal monitoring, leading to a 50% rise in program participation and a 70% increase in fiscal gain for the department 2022-2023.-Established and nurtured community partnerships.-Developed organizational policies and procedures. Created a facility-wide emergency action plan. -Spearheaded a comprehensive training program for new hires that resulted in better qualified staff and retention. -Organized and ran large community events: Special Olympics Swim Meet (90 volunteers), World's Largest Swim Lesson (200 participants), and Healthy Kids's Day.-Leveraged social media and digital platforms to boost community awareness resulting in a 50% increase in program participation.-Organized and managed over 200 volunteers in the department for short and long term programming.-Created new aquatics and drowning prevention programming such as the DiverseAbility program that targeted the special needs community and offered them free YMCA memberships and swim lessons. Show less

Promotes and coordinates a well-rounded comprehensive aquatics program for approximately 10,000 eligible military, family members, retired military and authorized civilians. The incumbent is responsible for managing and supervising all civilian and military personnel assigned to the Aquatics Section. Develops performance standards, performance appraisals, schedule staff, implements open communication, morale enhancement, leadership development and Star Customer Service with the section… Show more Promotes and coordinates a well-rounded comprehensive aquatics program for approximately 10,000 eligible military, family members, retired military and authorized civilians. The incumbent is responsible for managing and supervising all civilian and military personnel assigned to the Aquatics Section. Develops performance standards, performance appraisals, schedule staff, implements open communication, morale enhancement, leadership development and Star Customer Service with the section. Administers written and practical safety tests to ensure the qualifications of lifeguards and instructors assigned to the swimming pool. Manages the program on administrative matters to include letters of operation, standard operating procedures, special reports, management narratives, after action reports etc. Assists in preparation and execution of budget.Ensures excellence in customer service, satisfying participant interests and needs such as swimming lessons, swim meets, water safety classes, special events, swim clinics, water exercise classes, military readiness training, swim and diving teams. Responsible for ensuring coordination of all maintenance work required for year round facility upkeep, water chemical testing, pool vacuums, filtration, facilities equipment inspection. Ensures that fire, safety, security and sanitation inspections are conducted and routine facility maintenance is performed. Establishes and maintains positive working relationship with other military installations and community organizations, such as American Red Cross, to promote and exchange ideas, programs and customer service. Show less

Greet members when they arrive and scanned and verified all membership information in the computer system. Support members and new prospect by providing helpful information, answering questions about facility and classes, responding to complaints, explaining membership details, and giving detailed tours of facilities. Addressed all phone inquires professionally and transferred calls to appropriate director. Advise on new company information, policies, and procedures. Cancel and/or upgrade… Show more Greet members when they arrive and scanned and verified all membership information in the computer system. Support members and new prospect by providing helpful information, answering questions about facility and classes, responding to complaints, explaining membership details, and giving detailed tours of facilities. Addressed all phone inquires professionally and transferred calls to appropriate director. Advise on new company information, policies, and procedures. Cancel and/or upgrade accounts based on member's needs. Compile reports on overall customer satisfaction. Work with customer service manager to ensure proper customer service is being delivered. Take payment information and other pertinent information such as addresses and phone numbers. Resolve problems by clarifying the member's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Show less

Instructed or coached groups or individuals in the fundamentals of swimming.Demonstrated techniques and methods of participation.Evaluated athletes’ strengths and weaknesses as possible recruits or to improve the athletes’technique to prepare them for competition.Communicated with other local coaches, parents, and supervisors about upcoming events and practices.Coordinated meets and practices.Attended all meets and distributed results to team members.Recruited… Show more Instructed or coached groups or individuals in the fundamentals of swimming.Demonstrated techniques and methods of participation.Evaluated athletes’ strengths and weaknesses as possible recruits or to improve the athletes’technique to prepare them for competition.Communicated with other local coaches, parents, and supervisors about upcoming events and practices.Coordinated meets and practices.Attended all meets and distributed results to team members.Recruited potential team members at local high school events. Show less

Assisted with recruiting, hiring, training, developing, scheduling and directing personnel and volunteers as needed. Developed strategies to motivate staff and achieve goals. Ensured records of staff certifications are current and complete.Active support of our DEIB statement and putting into practice our commitment to equity, diversity, belonging and inclusion. Continue to think about strategies to support diversity goals of the organization.Lifeguard and teach swim lessons.Assume… Show more Assisted with recruiting, hiring, training, developing, scheduling and directing personnel and volunteers as needed. Developed strategies to motivate staff and achieve goals. Ensured records of staff certifications are current and complete.Active support of our DEIB statement and putting into practice our commitment to equity, diversity, belonging and inclusion. Continue to think about strategies to support diversity goals of the organization.Lifeguard and teach swim lessons.Assume various administrative and coaching responsibilities relative to Hammerhead Youth and Special Olympics Swim Team.Managed rosters, mid-session reports, certificates of completions and registrations. (Including registrations for swim teams.)Managed daily emails/voicemails to the Aquatics Department.Assisted with lifeguarding, swim instruction, First Aid and CPR trainings and in-services.Assisted in coverage and finding coverage for the pool schedules.Assisted in the marketing and distribution of program information.Assisted in YMCA fund raising activities and special events, including volunteer opportunities.Modeled relationship-building skills (including Listen First) in all interactions. Responded toall member and community inquiries and complaints in timely manner. Show less