Mandy Houghton

Mandy Houghton Email and Phone Number

Managing Partner at CHC Solutions, Inc. - Specializing in the Hospitality Industry @ CHC Solutions, Inc.
davie, florida, united states
Mandy Houghton's Location
Bolton Landing, New York, United States, United States
Mandy Houghton's Contact Details

Mandy Houghton work email

Mandy Houghton personal email

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About Mandy Houghton

Mandy Houghton is a Managing Partner at CHC Solutions, Inc. - Specializing in the Hospitality Industry at CHC Solutions, Inc.. She possess expertise in hospitality, new business development, hotels, customer satisfaction, sales and 16 more skills. Colleagues describe her as "The hospitality industry has taken a huge hit from the Covid-19 pandemic. One of our companies’ top priorities has always been to give the highest level of guest service. That is even more important while navigating through a global pandemic. This last summer I was tasked with finding a secret shopper service to evaluate our guest service program. I was given the information about CHC Solutions as one of our options. Mandy has been wonderful to work with. She sent over sample agreements, cost analysis, samples of the information that we would receive from a shopper experience, and references for her company. One of the best things I personally can say about Mandy and CHC Solutions, is that she is very hands on with our account. I get responses to emails almost immediately, she answers my calls or returns them right away, and she makes herself available for questions. After having a few shoppers in our casino, I can tell you the amount of information is outstanding. Not only do the shoppers rate an experience, but they write a narrative to explain the interaction in great detail. With the reports that I have received, I can make edits to questions, add questions or any other changes so that it molds to our company culture. The value of this program exceeds the cost ten times over. If you are on the fence about secret shopper services, or have had bad experiences with other companies, I urge you to give them a try. You will not be sorry you did!" and "Mandy and her team offer a detailed process that is extremely helpful. They can cater the shops to the specific needs of any department. They were instrumental in helping us both recognize our star team members as well as provided information to help us improve coaching and training of our team. "

Mandy Houghton's Current Company Details
CHC Solutions, Inc.

Chc Solutions, Inc.

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Managing Partner at CHC Solutions, Inc. - Specializing in the Hospitality Industry
davie, florida, united states
Website:
chcsolutions.org
Employees:
5
Mandy Houghton Work Experience Details
  • Chc Solutions, Inc.
    Managing Partner
    Chc Solutions, Inc. Jan 2010 - Present
    CHC Solutions is an innovative, Guest Satisfaction Company specializing in hotel, casino and customer service evaluations around the globe. With today's economy fluctuating up and down, it's more important now than ever, to gauge customer satisfaction, regardless of whether it’s good or bad. Our solution driven approach results in actionable data that will help increase sales, enhance customer loyalty, and drive new business.
  • Bare Associates International
    Client Relations Manager
    Bare Associates International Oct 2003 - Nov 2009

Mandy Houghton Skills

Hospitality New Business Development Hotels Customer Satisfaction Sales Management Customer Service Budgets Team Building Event Management Hospitality Management Operations Management Marketing Strategy Process Scheduler Email Marketing Marketing Market Planning Strategic Planning Restaurants Food And Beverage Leadership

Frequently Asked Questions about Mandy Houghton

What company does Mandy Houghton work for?

Mandy Houghton works for Chc Solutions, Inc.

What is Mandy Houghton's role at the current company?

Mandy Houghton's current role is Managing Partner at CHC Solutions, Inc. - Specializing in the Hospitality Industry.

What is Mandy Houghton's email address?

Mandy Houghton's email address is mh****@****hoo.com

What is Mandy Houghton's direct phone number?

Mandy Houghton's direct phone number is 1-512-415*****

What skills is Mandy Houghton known for?

Mandy Houghton has skills like Hospitality, New Business Development, Hotels, Customer Satisfaction, Sales, Management, Customer Service, Budgets, Team Building, Event Management, Hospitality Management, Operations Management.

Who are Mandy Houghton's colleagues?

Mandy Houghton's colleagues are Mandy Houghton, Shivika Intern, Mandy Houghton.

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