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@fglife.com
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Mandy Massa is listed as Operations Transformation Management Senior Analyst at Prosperity Life, a company with 66 employees, based in Lincoln, Nebraska Metropolitan Area, United States. AeroLeads shows a work email signal at fglife.com and a matched LinkedIn profile for Mandy Massa.
Mandy Massa previously worked as Business Process Analyst at F&G and Licensing & Contracting Supervisor at Assurity, Lincoln, Nebraska. Mandy Massa holds Bachelor Of Business Administration (Bba), Business Administration And Management, General, 3.964 from Peru State College.
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AeroLeads found 1 current-domain work email signal for Mandy Massa. Compare company email patterns before reaching out.
I am a very positive person who enjoys sharing my knowledge & experience with others be it through leading, training, or simply sharing knowledge with my team. I am a driven individual with an eye for detail & process improvements who knows how be innovative and find efficiencies but not lose sight of the big picture. I thrive under pressure and am always open to learning new things.
Listed skills include Customer Service, Call Centers, Employee Training, Microsoft Office, and 20 others.
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Lincoln, Nebraska, United States
This role supports the Transformation team in the conversion of blocks of life & annuity business through the development, documentation, and implementation of operational processes, output, controls, and reporting. This includes soliciting business requirements, developing process flows, and working with stakeholders to ensure proper implementation within.
Lincoln, Nebraska Area
Supervises and manages a team of 9-10 associates and team leads and works to meet production and customer service standards; supervises and manages system related projects for individual and worksite distribution lines; distributes and tracks daily production activity; performs other functions as assigned.
Lincoln, Nebraska
Responsible for overseeing start to finish process of new business annuity applications, resolving any open issues with internal & external customers, and in return serving as a liaison between producers, uplines, third-party administrators, Commissions, Contracting, & Licensing, Legal, and other departments as needed. Wellness, Community Involvement, &.
Lincoln, Nebraska Area
Developed, designed, and delivered banking software applications and service training to customers and employees.
Lincoln, Nebraska Area
-Developed & Updated training Materials for the Call Center-Assisted with Quality Assurance monitoring -Trained CSRs in multiple business areas-Assisted team leads in resolving Annuity questions, issues, & complaints
Lincoln, Nebraska Area
-Established & maintained daily schedules for 100+ people-Provided daily, weekly, and monthly reporting for call center statistics to management-Ensured call center had adequate phone coverage-Worked with Supervisors & Trainers to schedule different trainings & meetings that were needed
-Handled escalated calls in the Annuity Senior Representative Phone Queue-Developed training materials for the call center-Traveled nationally to provide employee training-Took calls on policy values, contract provisions, issue status &product questions, and assistedagents with using the company website & submitting new business
Lincoln, Nebraska Area
-Issued weekly employee schedules-Ran both opening & closing shifts, managing 4-10 people each shift -Interviewed, hired, & trained new employees as needed-Completed daily, weekly, and end-of-month reports and paperwork-Handled customer complaints
Other employees you can reach at prosperitylife.com. View company contacts for 66 employees →
Nathaniel Galvan
Colleague at Prosperity Life
Rocky Mount, Virginia, United States, United States
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Corinne Coning
Colleague at Prosperity Life
Atlanta Metropolitan Area, United States
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Steve Hilbish, Cfa, Caia, Cpa
Colleague at Prosperity Life
Roanoke, Virginia, United States, United States
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Erin Stovall-Waters
Colleague at Prosperity Life
Amarillo, Texas, United States, United States
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Tammy Laprade Parr
Colleague at Prosperity Life
Hardy, Virginia, United States, United States
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Bryan Leclere
Colleague at Prosperity Life
Des Moines Metropolitan Area, United States
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Alex Santiago, Fsa, Maaa
Colleague at Prosperity Life
Austin, Texas, United States, United States
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Che'Rie Braxton
Colleague at Prosperity Life
Roanoke, Virginia, United States, United States
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Leah Gross
Colleague at Prosperity Life
United States, United States
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PC
Peggy Carr
Colleague at Prosperity Life
Greater Roanoke Area, United States
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Quick answers generated from the profile data available on this page.
Mandy Massa works for Prosperity Life.
Mandy Massa is listed as Operations Transformation Management Senior Analyst at Prosperity Life.
AeroLeads has found 1 work email signal at @fglife.com for Mandy Massa at Prosperity Life.
Mandy Massa is based in Lincoln, Nebraska Metropolitan Area, United States while working with Prosperity Life.
Mandy Massa has worked for Prosperity Life, F&G, Assurity, Lincoln, Nebraska, Fidelity & Guaranty Life, and Automated Systems Inc..
Mandy Massa's colleagues at Prosperity Life include Nathaniel Galvan, Corinne Coning, Steve Hilbish, Cfa, Caia, Cpa, Erin Stovall-Waters, and Tammy Laprade Parr.
You can use AeroLeads to view verified contact signals for Mandy Massa at Prosperity Life, including work email, phone, and LinkedIn data when available.
Mandy Massa holds Bachelor Of Business Administration (Bba), Business Administration And Management, General, 3.964 from Peru State College.
Mandy Massa is listed with skills including Customer Service, Call Centers, Employee Training, Microsoft Office, Business Analysis, Process Improvement, Leadership, and Training.
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