Mandy Kwon Email & Phone Number

I am an experienced, innovative, and pragmatic Business Analyst looking for next opportunity due to recent redundancy.I am motivated by solving problems, understanding systems and end to end processes, and seeing outcomes add true value to users and customers.I am highly proficient in requirements management, scope and solution design, managing and supporting agile discovery and ideation, testing planning and execution, and activation and embedding. My unique skills include systems thinking, lean to automate and digitise, prioritising business process optimisation, the relationships I build with business stakeholders and squad members, and ability to translate highly technical solutions into lay terms for business users. I am passionate about bringing together product, technology, design, and business users to create amazing solutions, products, features, and qualitative analysis, and love to work closely with CRM systems and Workflow platforms to turn them into super efficient tools for users.

Listed skills include Customer Experience, Salesforce Lightning, Skilled Multi Tasker, Product Knowledge, and 38 others.