Mandy Rodgers Email & Phone Number

Perth, Wa, Au

City Beach, Western Australia, Australia

• Work closely with the Principal and administration team to manage the financial, physical, and human resource processes of the school. • Oversee the school business operations and work with the leadership team to recruit, supervise, and manage school support staff.• Management of all non-teaching aspects of the school• Monitor and manage staff leave entitlements, payments, and recruitment per relevant awards, agreements, and Departmental policy utilising HRMIS.• Coordination of staff development; internal and external.• Support executive team with managing and nurturing the school's teaching and non-teaching relief pool.• Manage staff performance in accordance with the Public Sector Performance Management Standard and Departmental Policy• Responsible for the day-to-day management of the schools’ budget, accounts receivable and payable.• Preparation and presentation to all stakeholders of the school budget in accordance with Departmental Policy & Procedures• Active member of the School Board, delivering reports and financials as set by the School Board guidelines.• Facility management • Provide support and direction to all teaching staff to ensure have the resources available to effectively carry out their duties.• Strong leadership skills that ensure the delivery of business outcomes and sound customer service principles and practices.• Provide input into the development, implementation, and monitoring of business and marketing plans.• Management of the schools' W H & S procedures.

Perth, Western Australia, Australia

• Built strong relationships across 12 regional mine sites and 100 staff and stakeholders• Ensured long-term employee satisfaction and loyalty• Mentored and coached staff to influence the success of operations and initiatives• Identified and implemented improvements to increase efficiencies and satisfaction of customers and staff• Trained and developed senior management, empowering them to implement positive change• Utilised Voice of the Customer (VOC) to introduce change• Coordinated regional surveys with external stakeholders• Assisted with the improvement of the onboarding process

The Sebel East Perth

• Managed hotel operations, sales, and human resources of 57-room hotel• Oversaw revenue management• Developed strong loyalty among regular corporate clients through one-on-one interactions.• Created and managed budgets to ensure revenue targets were met• Managed strata contract• Prepared and delivered monthly reports to Hotel Owner and Accor, the Hotel Management Company within the required deadlines.• Contractor Management – Hotel and Strata; • Knowledge of the Hotel Building Maintenance system• Responsible for the effective Hotel & Strata Complex WHS.• Management of VIP Sporting Groups; Cricket Australia, AFL

• Led a team of 250 in a 232-room hotel, overseeing all hotel operations, including guest experience and satisfaction and employee engagement• Maintained strategic relationships with vendors and partners to ensure seamless operations• Identified opportunities for improvement in all aspects of the Hotel; Conference & Events, Front Office & Housekeeping• Developed effective plans to successfully implement changes that improved guest experiences and increased brand loyalty• Motivated teams to provide exceptional customer service through training, empowerment, and innovation • Contractor Management – Hotel and Strata• Knowledge of Hotel Building Maintenance system• Management of VIP Events and Groups; Love your Sister, AFL, Rugby, Cricket Australia• Project Manager for the roll-out of new Property Management System (PMS)