Maneesh Agarwal Email & Phone Number

Dublin, CA, US

Seattle, WA, US

• Managed Sponsored Products (SP) Softline business to enhance customer fashion shopping experience on Amazon search and detail pages, contributing $X Billion in Ad Revenue annually.
• Spearheaded the development and implementation of Ad Targeting solutions encompassingbehavioral, contextual, and personalized strategies on Amazon DSP (ADSP).
• Established an Audience Graph framework for AI modeled behavioral targeting, optimizing campaignsbased on user interactions and preferences on ADSP.
• Launched personalized ad experiences, implementing dynamic audience based creative and dynamiccreative optimization capabilities to deliver tailored creatives for individual users.
• Achieved 3-5x lift in Click-Through Rates (CTR), Conversion Rates (CVR), Cost Per Acquisition (CPA) andother advertiser metrics through custom predictive audience modeling.
• Scaled annual Ad Spend on ADSP through custom and standard predictive ad targeting for gaming and entertainment vertical from $XM in 2021 to $XXXM in 2 years.

Hoboken, New Jersey, US

• Led a dynamic global product team of 100+ professionals spanning R&D, Product Management, and UX for an Omnichannel Customer Experience Management Platform generating a recurring revenue of over $50M at a CAGR growth.
• Developed industry-first AI/ML conversational feedback product to send a hyper-personalized survey.
• Crafted a holistic Voice of the Customer (VoC) offering, strategically integrated with the NICE CCaaS portfolio, contributing to a $10M incremental growth within the first two years of acquisition.
• Spearheaded the migration of VoC application to AWS hosting infrastructure, resulting in a 30% reduction in hosting costs, facilitating expansion into new regions at a significantly lower cost.
• Increased deal penetration rate in portfolio sales from 1% to 3%, achieving a 300% growth across key go-to markets in the first three years of acquisition.
• Delivered the mobile-first survey experience with auto-scroll, animations, and mobile-first design approach, boosting web survey response rates by 50% from 18-20% to 27-28.

San Mateo, CA, US

• Turned NPS benchmark and Academy (link), an idle asset sold standalone, into recurring SaaS revenue by integrating it into the product. It helped open a new revenue channel, made the product stickier, and increased the.
• Delivered the Satmetrix connector on Informatica stack that helped us immediately integrate with 150+ 3rd party applications via Informatica connectors, thus creating $XM in revenue and $XXM in the pipeline within 12.
• Delivered the innovative Synthetic NPS metrics by leveraging AI/ML technologies to score and analyze all customer feedback sources - direct, indirect, and inferred customer feedback data to give an overall brand.
• Launched an innovative Program Maturity Analysis product that enabled customers to automatically evaluate their VoC program maturity using product adoption and usage data metrics. It offered in-app guidance on.
• Managed the launch of 20+ releases on a SaaS platform, helping grow the revenue to $XXM.

San Mateo, CA, US

• Championed the creation of a “Labs Team” that increased the pace of innovation and used AI/ML, mobile framework, and responsive design technologies to create six differentiated products within the first 18 months with.
• Delivered a bi-directional end-to-end CRM integration(Salesforce and MS Dynamics) for our Customer Feedback Management application. The integration received the highest score in the Forrester Report among its.
• Negotiated and engineered multiple strategic partnerships with companies such as Informatica, Lexalytics, WhatFix, Moodwire, and EPIAnalytics that created tremendous value and accelerated the business growth. Played a.
• Delivered the industry's first Social Recommendation Engine (SparkScore) that crawled and analyzed social reviews about a brand and calculated the recommendation score for each review, and provided an aggregate social.

San Mateo, CA, US

• I led and mentored a group of Engineers and QA resources to design and develop innovative, compelling and differentiated products. A few of them are mentioned below:
• Mobilize Promoters – This has been the most successful product at Satmetrix in the last 4 years. Since launch, more than 40% of our customer base has already started using the feature.
• Comment Streaming – Another successful product feature that enables our customers to share their promoter comments on multiple channels thus increasing click-through rates and brand presence. We saw a 65-70% conversion.
• Mobile Surveys – We made our surveys mobile compatible which enabled survey respondents to take surveys on their mobile devices easily. The usage metrics showed a surge in responses via mobile thus increasing the.

Austin, Texas, US

• Led the development that created the SOA architecture for Oracle SCM. It defined a robust integration strategy for the Oracle PLM product (link). The services are widely used today.
• Reduced hosting cost by $500K annually by removing product dependency on 3rd party applications by replacing them with open-source software.
• Developed a testing suite with out of box modules that allowed developers to add unit test and execute their test before check-in efficiently. The testing suite resulted in catching 80% regression issues even before.

Austin, Texas, US

• Led the development to build a large-scale distributed file server manager for Oracle, like Dropbox.
• Ported application on IBM WebSphere in 3 months to help win a multi-million-dollar deal from IBM.
• Developed an extension framework that allowed customers to easily create process extensions to existing process workflows within the product without depending on Agile R&D for such an enhancement.
• Integrated Oracle SCM product with Cimmetry AutoVue, an industry collaborative visualization. It added immense value to the offering and led to the strategic acquisition of Cimmetry.

Mba, Management

B.Tech, Computer