Manfred Tsang Acca Email & Phone Number

Milton Keynes, Gb

Milton Keynes, England, United Kingdom

• Ownership of the month-end responsibilities including General Ledger reconciliation, variance analysis, and journal postings.• Managed the financial accounts for two capitalised projects where I was responsible for the monthly capitalisation of fixed assets and the verification process for the fixed asset register in line with internal controls.• Preparation of monthly management packs (Cost Centre Reports) providing the budget holder with variance analysis and recommendations to influence decision making.• Maintaining up to date flash reports and forecasts to monitor ongoing future financial performance to ensure accurate and optimised accurate decision making.• Preparing annual budgets, forecasts, and targets to identify trends and variances to budgets/forecasts.• Ensure intercompany transactions are reported and allocated correctly in line with IFRS 2.• Created the Purchasing Operational Control Dashboard via PowerBI to ensure financial controls are adhered to and to identify potential risks.

Milton Keynes, United Kingdom

• Supporting the Billings Controller with the preparation of weekly billings reports for regional income and overheads.• Provide analytical insight and expertise on financial queries from internal and external stakeholders such as finance managers and regional controllers.• Providing invoice and backups to requested users.• Assisting in the development of business processes.• Managing the central billings mailbox.

Milton Keynes, United Kingdom

Full Review Case Handling – Managing a personal case portfolio to perform holistic investigations to assess and resolve complaints regarding payment protection insurance (PPI) and packaged bank accounts (PBA) received via account holders, third parties and Financial Ombudsman Service (FOS); liaising with complainants and composing bespoke Final Decision Letters on a case by case basis.Advice Project – 8 week project conducting a holistic reconciliation of Mortgage Endowment complaints and management of personal portfolio of cases.Fast Track Case Handling – Composing redress calculations and Final Decision Letters.Telephony – Verbally assisting, referring and resolving customer and third party’s queries and complaints.

Milton Keynes

Acca P1 (Governance, Risk & Ethics), Acca P3 (Business Analysis)

Bachelor Of Arts (B.A.), Accounting

Education record