• Provide consistent professional and efficient credit control.• Team Management.• Stakeholder Management.• Project Transformation.• Efforts Estimation and Staffing.• Project Execution and controls.• Identifying opportunities for Automation & Optimization.• Gathering the requirements and Co-ordinating with Technical teams for execution.• Performing UAT Testing based on inputs from technical team.• Managing a team 22 members to ensure process delivery.• Risk assessment & Process controls defined to mitigate risks concerning process delivery.

Senior Specialist – APAC Business Control 05/2018 to 05/2021Temenos India Pvt. Ltd, Chennai, Tamil Nadu• Achievement of DSO reduction and cash collection targets by the effective collection of outstanding debt for the designated APAC region of the business within agreed payment terms.• Monitor, control, and influence cash collection to ensure achievement of Debtors Planned Performance in the key areas of balanced Age Band Resolution and Aged Debt.• Providing AR updates to firm's Management Committee and Finance department.• Acting as a single point of contact, build a strong relationship with commercial team and customer base to provide excellent customer service.• Credible and comfortable in dealing with senior internal and external contacts.• Ensure accurate Cash-forecasting in consistent with Organization's Budget month on month.• Prepare and present reports as appropriate including debtor and cash flow analysis reports.• Oversee the resolution of customer billing queries in a prompt and professional manner.• Modeled effective and constructive communication behaviors between department heads, low-level staff and senior leaders to improve cross-functional collaboration.• Supported department leadership in implementing new policies, procedures and controls.

• Finance & Accounting.• Credit Control and Credit Validation.• Collections and Dispute Resolution.• Customer Relationship.• Payment Allocations & Reconciliations.• Trending Analysis.• F&A – MIS & Reports (Cash Forecasting & DSO Analysis).

• Placing calls to Insurance companies in US to collect the Accounts receivables for the Providers• Denial Management & Dispute Resolution• Reduction of 90+ Ageing Buckets• Team Management, Work Allocation, Quality Maintenance and Auditing, Monthly reports.• Handled a pilot project with a team of 20 members.• Preparation of Trend analysis and co-ordinate with the Clients to get the issues resolved in a timely and effective manner

• Placing calls to Insurance companies in US to collect the Accounts receivables for the Providers• Denial Management & Dispute Resolution• Reduction of 90+ Ageing Buckets• Team Management, Work Allocation, Quality Maintenance and Auditing, Monthly reports.• Handled a Team of 25 members for a period of 1 year in Dell International Services.• Being proactive and systematic to avoid client escalations / issues• Supporting Team Leader in preparation for client reviews / calls