Manikdeep Singh Email & Phone Number

Toronto, Canada Area

Mississauga, Ontario, Canada

Toronto, Canada Area

Toronto, Canada Area

Montreal, Canada Area

Montreal, Canada Area

 Develop business case presentations and action plans. Created Technical documents for the application. Assisting in the creation of analysis and reports. Meeting customers face to face and handling & prioritizing problems Implementing new Quality tools to improve the Quality process of application. Collaborating with the Team members to resolve problems. Creating weekly reports for stake-holders in the project.

Montreal, Canada Area

Amazon Cloud Computing•Working on Amazon cloud watch solution pack for EMC product development.•Hands on with data collection from the cloud Metrics•Scrum methodology project•Agile Development ProcessOracle solution Pack•Quality analyst for Oracle solution pack•Designed and executed test procedures, reported test incidents.•Collaborating with the Team members to resolve open tickets.•Responsible owner of QA activities in the Team.•Assisting the… Show more Amazon Cloud Computing•Working on Amazon cloud watch solution pack for EMC product development.•Hands on with data collection from the cloud Metrics•Scrum methodology project•Agile Development ProcessOracle solution Pack•Quality analyst for Oracle solution pack•Designed and executed test procedures, reported test incidents.•Collaborating with the Team members to resolve open tickets.•Responsible owner of QA activities in the Team.•Assisting the team with various SRM Setup for Testing.•Ensure Oracle Solution Pack product Quality.•Attend Meetings to discuss project assignments and plan strategies. Technical Forte & Responsibilities:• Programming: SQL, UNIX & LINUX shell scripting.• SQL Developer, Toad MS Access & Integrated Project Management Portal.• SDLC: Waterfall & Agile• Databases: Oracle • Software Packages :Jira ,Jenkins• Requirement Gathering, Business Requirement Analysis, Preparing Technical design documents, Project Estimation, Software Requirement Specifications, Developing Data flow diagrams & perform UNIT testing. Show less

Montreal

Project TD Customer Satisfaction • Calling Customers based on their most recent branch visit.• Gathering feedback data from customers and escalating it to the Central team.• Creating Hot Alerts for a branch in a severe business loss condition.• Client based approach.

Chennai Area, India

Nike( Japan Digital Project)– This project was to Automate Nike Japan ware house facility, for the online orders. In which the User can buy products online through Nike Japan portal. Once the user processes the orders online. The system automatically generates work orders in Ware house facility, all the inventory is automatically sorted out and is processed to shipping conveyor belt, from where it is dispatched to the Shippers. This Ware house is one of a kind own unique model, as about 15 %… Show more Nike( Japan Digital Project)– This project was to Automate Nike Japan ware house facility, for the online orders. In which the User can buy products online through Nike Japan portal. Once the user processes the orders online. The system automatically generates work orders in Ware house facility, all the inventory is automatically sorted out and is processed to shipping conveyor belt, from where it is dispatched to the Shippers. This Ware house is one of a kind own unique model, as about 15 % human interface is required for Full load operation of ware house.Responsibilities:• Involved in Requirements gathering & analysis.• Analysis the Functional Specification document from the client.• Developed code for the Ware house automated application.• Prepared Detailed Functional code document and impact analysis.• Prepared Test Plans, Test Strategies and Test Schedules.• Fixing the data issues and code bugs.• Execution of application in different environments.• Preparing KT documents and conducting KT sessions.• Involved in Daily/Weekly Status Report, Maintaining downtime sheet, Root cause analysis of defects.FedEx EASE– FedEx EASE application is a driver scanner Mobility app. Which is used to Track the driver with in an area, route them to the Correct Delivery address and to find the optimize route path for the delivery of the shipment. This is a very critical application as it used to maintain driver data and the Shipment Delivery details.Responsibilities:• Management and support of application in various environments.• Live support to the Production data.• Network operating systems management and support. • Database management and support. • Back-up and disaster recovery measures. • Contributing to technical strategy, policy and procedure. • Development and operation of technical testing programs. • Fixing the data issues and code bugs Show less

Hyderabad Area, India

 Worked for clients like Nike and FedEx Ground. Expertise in Retail and Transportation Domains. The multi-year global project involved migrating client's worldwide IT systems to outsourcing company. Interviewed business stakeholders to gather business requirements (BRD); translated requirements intotechnical specifications (SRS), and created use cases, process flow and activity diagrams. Provided daily communications, scrum notes, sprint reviews reports, project… Show more  Worked for clients like Nike and FedEx Ground. Expertise in Retail and Transportation Domains. The multi-year global project involved migrating client's worldwide IT systems to outsourcing company. Interviewed business stakeholders to gather business requirements (BRD); translated requirements intotechnical specifications (SRS), and created use cases, process flow and activity diagrams. Provided daily communications, scrum notes, sprint reviews reports, project retrospectives Built detailed communication plan to track multiple stakeholders' priorities and manage expectations. Show less

Finance, Continue Education

Master'S Degree, Quality System Engineering, 3.6 / 4.2

INSE 6210: Total Quality Methodologies in Engineering INSE 6220; Advanced Statistical Approaches to Quality INSE 6230: Total quality.

B.Tech, Instrumentation And Control, 7.43 / 10

French Language And Literature

CEFR 225 CONVERSATION FRANÇAISE 2 CEFR 325 CONVERSATION FRANÇAISE 3 CEFR 425 CONVERSATION FRANÇAISE 4 CEFR 525 CONVERSATION FRANÇAISE 5.

It Business Analysis