Supervisor
CurrentUtilize warehouse management system (WMS) to track inventory movements, monitor stock levels, and generate reports on key performance indicators (KPIs). Developed and enforced SOPs for inventory management, achieving a 98% inventory accuracy rate and reducing discrepancies by 25%.Manage the receiving process, including inspecting incoming shipments for accuracy, damage, and quality. Ensure proper storage and accurate documentation of received goods. Improved receiving accuracy by 20% through enhanced inspection protocols and efficient handling procedures.Supervise the shipping process, ensuring accurate preparation, packing, and dispatch of orders. Coordinate with transportation providers to manage the flow of goods and optimize delivery schedules. Reduced shipping errors by 15% and improved on-time delivery rates by 10% through improved documentation and quality control measures.Coordinate returns processing, including evaluation, restocking, and disposition of returned merchandise. Optimized returns procedures to enhance efficiency and reduce processing time by 20%, managing related inventory adjustments effectively.Supervise the cycle count team, organizing and overseeing inventory audits 2-3 times a year to verify inventory accuracy and identify discrepancies. Enhanced inventory accuracy by 15% through effective audit management and resolution of discrepancies.Oversee payroll processing for warehouse staff, ensuring accurate and timely payment. Manage timekeeping, resolve payroll discrepancies, and ensure compliance with labor laws and company policies. Improved payroll accuracy by 10% through streamlined processes and regular audits.Develop and enforce SOPs for warehouse operations, optimizing workflows to increase efficiency and reduce operational costs by 10%. Ensure compliance with safety regulations and company policies, achieving a 20% reduction in workplace accidents.