With over 14 years of dedicated experience in the ITES industry, I am a highly motivated and self-driven IT professional. My career journey has taken me through various roles, including technical call-taking for computer hardware and software troubleshooting, technical content writing, project management analysis, testing, audit engineering, sustaining operations, and data analytics. I thrive both as an independent worker and within collaborative team environments.Certifications & Workshops:PMP Trained (In Progress)Prompt EngineeringCertified Chat GPT Business ProfessionalBeing Responsible with Generative AIAI in Project ManagementThe ChatGPT Kickstarter MasterclassAI Trends WorkshopData Analytics with AI ToolsICND1Microsoft Specialist Windows 10 (Microsoft)My passion for learning and adapting to evolving technologies drives me to pursue continuous growth and excellence in the ever-changing IT landscape.