Manish Kumar Mishra
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Manish Kumar Mishra Email & Phone Number

Application Support Specialist at Amdocs
Location: Noida, Uttar Pradesh, India 5 work roles 1 school
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
Amdocs
Role
Application Support Specialist
Location
Noida, Uttar Pradesh, India
Company size
28811 employees

Who is Manish Kumar Mishra? Overview

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Quick answer

Manish Kumar Mishra is listed as Application Support Specialist at Amdocs, a with 28811 employees, based in Noida, Uttar Pradesh, India. AeroLeads shows a matched LinkedIn profile for Manish Kumar Mishra.

Manish Kumar Mishra previously worked as Application Support Specialist at Lrn and Application Support Analyst at Genpact Headstrong Capital Markets. Manish Kumar Mishra holds Bachelor Of Technology - Btech, Computer Science from Rama Institute Of Engg And Tech , Kanpur.

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Amdocs

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Profile bio

About Manish Kumar Mishra

Experienced Application SupportAnalyst with over 7+ years of expertisein optimizing systems for enhanceduser experience. Adept at monitoring,maintaining, and troubleshootingapplications using ticketing tools, SQL,and HTML to ensure seamlessoperations. Committed to continuouslearning and fostering collaborativeteam environments. Proven trackrecord of driving organizationalsuccess through proactive problem-solving and technical proficiency.

Current workplace

Manish Kumar Mishra's current company

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Amdocs
Amdocs
Application Support Specialist
chesterfield, missouri, united states
Website
amdocs.com
Employees
28811
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5 roles

Manish Kumar Mishra work experience

A career timeline built from the work history available for this profile.

Application Support Specialist

Current
Amdocs

Gurugram, Haryana, India

Providing L2 support for P0, P1/P2, and P3/P4 tickets, resolving user issueswithin SLAs and escalating complex cases to L3 or development teams.Assisted end users with basic troubleshooting and ensured service orderswere monitored and closed effectively.Familiar with the project's transition phase, including LLD and HLDprocesses.Collaborated cross-departmentally to address complex issues efficiently.Utilized SQL for backend adjustments and monitored server performance,implementing corrective actions as needed.Developed training materials for customers on application usage

Apr 2024 - Present

Application Support Specialist

Lrn

Mumbai, Maharashtra, India

Working as an application support specialist and offering assistance on LMS tool, offering L1 L2 support to clients over zendesk with HTML CSS and SQL skills in troubleshooting and fixing the issues. Manage incidents collaboratively, ensuring timelysolutions & raise to other teams.

Oct 2023 - Mar 2024

Application Support Analyst

Genpact Headstrong Capital Markets

Noida, Uttar Pradesh, India

Serving as application support analyst for an investment banking process. Assisting users from scratch to he end result. Skill used as SQL, Excel, Customer Success, HTML & CSS, Application monitoring, Ticketing service.

Mar 2022 - Sep 2023

Senior Consultant

Concentrix Daksh Services India Private Limited

Gurugram, Haryana, India

Provide application support through chats, emails and calls for Sprint App and Sprint Drive app over iOS & Android devices.Proper use of tools and resources to help users, Excel and SQL Server usage. Tracking CSAT trends across touch points on daily/weekly/monthly basis and raise alarms on fluctuations, initiate actions to arrest adverse impact beforehand.

Jan 2017 - Mar 2022

Technical Support Specialist

Safeway Technologies Pvt Ltd

Noida, Uttar Pradesh, India

Provide 24*7 online and remote technical support for softwares and Office 365 and technical supportservices. Support for installation, troublshooting, configuration programming of softwares andservices.Implemented remote troubleshooting techniques to solve common software and hardware issues.Perform troubleshooting and diagnosis for issues related to software and peripheral equipment.

Aug 2015 - Nov 2016
Team & coworkers

Colleagues at Amdocs

Other employees you can reach at amdocs.com. View company contacts for 28811 employees →

KJ Kavish Jain Kavish Jain Colleague at AmdocsPune, Maharashtra, India View → PG Pooja Gupta Pooja Gupta Colleague at AmdocsPune, Maharashtra, India View → KK Kadeer Khan Kadeer Khan Colleague at AmdocsBassi, Rajasthan, India View → PM Pradip Mane Pradip Mane Colleague at AmdocsPune, Maharashtra, India View → VS Vishal Shah Vishal Shah Colleague at AmdocsAtlanta Metropolitan Area, United States View → MG Mosima Grace Mosima Grace Colleague at AmdocsPolokwane, Limpopo, South Africa View → GJ Gean Janno Diputado Gean Janno Diputado Colleague at AmdocsCebu, Central Visayas, Philippines View → SR Sheetal Rajput Sheetal Rajput Colleague at AmdocsIndore, Madhya Pradesh, India View → MW Meirav Wolfson Meirav Wolfson Colleague at AmdocsIsrael View → BP Basant Pandey Basant Pandey Colleague at AmdocsGurugram, Haryana, India View →
1 education record

Manish Kumar Mishra education

FAQ

Frequently asked questions about Manish Kumar Mishra

Quick answers generated from the profile data available on this page.

What company does Manish Kumar Mishra work for?

Manish Kumar Mishra works for Amdocs.

What is Manish Kumar Mishra's role at Amdocs?

Manish Kumar Mishra is listed as Application Support Specialist at Amdocs.

Where is Manish Kumar Mishra based?

Manish Kumar Mishra is based in Noida, Uttar Pradesh, India while working with Amdocs.

What companies has Manish Kumar Mishra worked for?

Manish Kumar Mishra has worked for Amdocs, Lrn, Genpact Headstrong Capital Markets, Concentrix Daksh Services India Private Limited, and Safeway Technologies Pvt Ltd.

Who are Manish Kumar Mishra's colleagues at Amdocs?

Manish Kumar Mishra's colleagues at Amdocs include Kavish Jain, Pooja Gupta, Kadeer Khan, Pradip Mane, and Vishal Shah.

How can I contact Manish Kumar Mishra?

You can use AeroLeads to view verified contact signals for Manish Kumar Mishra at Amdocs, including work email, phone, and LinkedIn data when available.

What schools did Manish Kumar Mishra attend?

Manish Kumar Mishra holds Bachelor Of Technology - Btech, Computer Science from Rama Institute Of Engg And Tech , Kanpur.

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