Manish Kumar

Manish Kumar Email and Phone Number

General Manager @ NaaRini MolBio Pharma
Manish Kumar's Location
Ahmedabad, Gujarat, India, India
About Manish Kumar

I hold a Master’s in Operational Management from Manipal University and a Bachelor’s degree in English, complemented by a Diploma in Hotel Management. My academic journey has shaped my critical thinking and leadership abilities, allowing me to excel in high-pressure environments. I am passionate about strategic problem-solving and aligning operations with business goals, which has fueled my interest in global logistics, trade compliance, and supply chain optimization.With over 22 years of experience across industries like pharmaceuticals, steel, and BPO, I have successfully led large-scale supply chain operations, procurement, and international logistics. As General Manager of Supply Chain at NaariNi Molbio Pharma Pvt. Ltd., I optimized processes that reduced lead times by 30% and cut inventory costs by 40%. I’ve led high-impact projects such as managing the shipment of 200,000 MT of steel for India’s Bullet Train project, demonstrating my ability to tackle complex, large-scale operations.Looking forward, my goal is to continue driving innovation in supply chain management, with a focus on leveraging technology to streamline processes and enhance profitability. I aim to take on leadership roles in industries such as manufacturing, automotive, or heavy equipment, where I can apply my expertise in global logistics, cost optimization, and supplier negotiations to make a meaningful impact on operational efficiency and business growth.

Manish Kumar's Current Company Details
NaaRini MolBio Pharma

Naarini Molbio Pharma

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General Manager
Manish Kumar Work Experience Details
  • Naarini Molbio Pharma
    General Manager
    Naarini Molbio Pharma Jun 2023 - Present
    • Led end-to-end supply chain operations, including procurement, logistics, production planning, warehousing, and customer satisfaction.• Reduced lead times by 30% and decreased inventory carrying costs by 40%.• Managed supplier relationships, driving contract negotiations and ensuring cost savings.• Oversaw recruitment and training of supply chain teams, ensuring high performance and alignment with business goals.
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  • Jsw Steel Ltd
    Supply Chain Manager
    Jsw Steel Ltd Apr 2019 - Jul 2023
    Ahmedabad, Gujarat, India
    • Managed supply chain operations for Western India, reducing costs by 30% annually.Improved forecasting accuracy by 18%, minimizing stockouts and improving service levels.• Played a key role in supplying 200,000 MT of steel for India’s Bullet Train project, collaborating with auto clients like Maruti Suzuki Motors, MG, Honda, Ford, and Tata Motors etc
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  • Jsw Steel
    Manager - Procurement Scm
    Jsw Steel Apr 2012 - Mar 2019
    Mumbai, Maharashtra, India
    • Managed procurement activities for raw materials, equipment, and services, ensuring timely delivery and cost-effectiveness.• Collaborated with stakeholders to define procurement needs and develop sourcing strategies.• Conducted supplier evaluations, audits, and negotiations to secure competitive pricing and quality standards.• Implemented vendor management programs to improve supplier performance and reliability.
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  • Jsw Steel Ltd
    Territory Manager
    Jsw Steel Ltd Oct 2010 - Mar 2012
    Indore, Madhya Pradesh, India
    Led the successful planning and achievement of monthly sales targets by maintaining high client satisfaction levels and managing a robust supply chain for timely material delivery. Handled customer complaints related to material quality and delivery, ensuring prompt resolution. Collected receivables on time and managed statutory form collections to support sales operations in B2B and B2C sales.
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  • Dell International
    Senior Tech Support Manager
    Dell International Aug 2008 - Oct 2010
    Mohali District, India
    In my role as a Senior Tech Support Manager at Dell International, I consistently led and drove a positive call center culture, establishing teamwork and employee involvement. I actively participated in the hiring process to acquire new team members and provided performance feedback through frequent development sessions. By administering motivational strategies and conducting corrective actions as necessary, I ensured quality performance and a positive customer experience.
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  • Convergys
    Sr Team Leader
    Convergys Jun 2006 - Aug 2008
    Handling a team of 26 agents and their performance management - To handle escalations of the team and getting answers from the client- Coaching and mentoring new hires to make sure they come up the learning curve- Participating in the improvement plans to meet the site level DMOQ's- Doing performance appraisals for the teamQuality Evaluator; Assuring quality for the process as per the SLAs.Mentoring and providing feedbacks for concerned partners.Constant interaction with the client on weekly basis through calibration calls.Providing updates as per the client's requirements.To identify and work the concern areas hitting the program.Generating reports on monitoring done on daily, weekly and monthly basis.Reporting any concern areas or issues to managers after reviewing.
  • Convergys
    Quality Evaluator
    Convergys Sep 2004 - Jun 2006
    Assuring quality for the process as per the SLAs. Associated and worked closely in COPC/Six Sigma environment. Mentoring and providing feedbacks for concerned partners. Constant interaction with the client on weekly basis through calibration calls. Providing updates as per the client’s requirements. To identify and work on the concern areas hitting the program. Generating reports on monitoring done on daily, weekly and monthly basis. Reporting any concern areas or issues to managers after reviewing.
  • At&T
    Senior Customer Care Officer/Back Up Team Leader
    At&T Mar 2003 - Sep 2004
    Handling fast & accurate, real time billing solutions, Customer targeting, acquisition & retention, Interactive customer services and achieving Pre- determined sales targets.Have been conducting team meetings appraising the team performance on a daily basis informing the team members about the latest updates, also taking mock calls with new agents to improve the performance of the teamMentoring all new agents in the team to help them come up on the learning curve in all the parametersHandled group of new hired agents 15-20 to bring up their performances. Making it sure the parameters are fulfilled before they hit the floor.Took sessions on different metrics like sales, sales conformance, quality.Arranging feedbacks from Quality Evaluator for the team member to bring up their performancesAchievement (Convergys)Successful migration of the new LOB of AT&T (Order and Exception Management)
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  • Ibm Daksh
    Customer Care Officer
    Ibm Daksh Jan 2002 - Mar 2003
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Manish Kumar Education Details

Frequently Asked Questions about Manish Kumar

What company does Manish Kumar work for?

Manish Kumar works for Naarini Molbio Pharma

What is Manish Kumar's role at the current company?

Manish Kumar's current role is General Manager.

What schools did Manish Kumar attend?

Manish Kumar attended Manipal University Jaipur, Bundelkhand University, Iibm College Of Hotel Management - India.

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