Manish Kumar Singh Email & Phone Number

Hello! I'm Manish Kumar Singh, an Operations and Risk Management Leader with over 10 years of experience specializing in fraud prevention and risk mitigation in the e-commerce and payments sectors. I am passionate about enhancing trust and safety across platforms, leveraging my expertise in data-driven strategies and operational excellence.At Tata Digital, I established a comprehensive fraud management framework that saved approximately ₹30 lakhs per month and improved fraud detection by 30% through innovative machine learning models. My commitment to process improvement has led to significant savings and enhanced compliance, including raising process quality metrics from 93% to 98.6%.I am seeking roles as an Operations Manager, Program Manager, Product Manager, or any position in Trust and Safety that aligns with my profile. My key accomplishments include:Implementing risk rules and a fraud investigation tool that reduced fraud activity by 25%.Leading initiatives resulting in ₹10 crore in savings over two years through optimized processes.Developing training programs that achieved a 90% growth rate among team members.Core Competencies:Operational Risk ManagementIdentifying Process FlawsEstablishing ControlsCreating and Enhancing Fraud Risk Management SystemsRisk AssessmentData AnalyticsProject ManagementPeople ManagementCross-Functional CollaborationI thrive in dynamic environments and am dedicated to making a tangible impact in the realm of trust and safety.Let’s connect to explore how I can contribute to your organization. You can reach me at manish.k.singh4501@gmail.com.

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