- Led the end-to-end product lifecycle for AI-powered automation solutions, including ideation, design, development, and launch, driving adoption across key B2B clients focusing on the BFSI sector.- Developed and executed product strategy based on market research and customer feedback, resulting in an increased customer engagement and a growth in recurring revenue.- Collaborated closely with cross-functional teams (engineering, marketing, sales, and customer success) to prioritize feature development, streamline workflows, and ensure timely product delivery.- Drove data-driven decision-making by defining key performance metrics and leveraging analytics to optimize product features, enhancing user experience and reducing churn.- Championed customer-focused innovation, leading customer interviews and beta tests to gather actionable insights, which influenced roadmap prioritization and feature enhancements.- Implemented an Agile framework to accelerate release cycles, reduce bottlenecks, and improve product adaptability.

- Led cross-functional teams to deliver customized solutions for BFSI clients, ensuring all project milestones were met on time and within budget.- Managed project scope, timelines, and deliverables for multiple high-stakes initiatives, balancing client expectations with technical feasibility.- Coordinated directly with key stakeholders in the BFSI sector to gather requirements, provide regular project updates, and address any concerns, enhancing client satisfaction and trust.- Ensured regulatory compliance and adherence to industry standards across project implementations, reducing risks and meeting sector-specific requirements.- Optimized project workflows through agile methodologies, reducing bottlenecks and increasing efficiency in response to client needs and market dynamics.

Pune User Group (aka PUG) is a Pune (India) based not-for-profit organization, an association of professionals and students interested in Microsoft technology who are dedicated and devoted to the noble cause of spreading knowledge.

Pune User Group (aka PUG) is a Pune (India) based not-for-profit organization, an association of professionals and students interested in Microsoft technology who are dedicated and devoted to the noble cause of spreading knowledge. As a volunteer, I helped PUG organize technical community events for professionals as well as students.

- Managed end-to-end client communication throughout the project lifecycle, providing regular updates and addressing any concerns to build strong client relationships.- Oversaw project delivery for an international clientele across diverse regions, including the U.S., Australia, Hong Kong, Saudi Arabia, and Nigeria.- Travelled on-site to Pittsburgh, Pennsylvania, U.S.A. for a critical project, successfully managing project requirements directly with clients.

- Managed end-to-end client communication throughout the project lifecycle, providing regular updates and addressing any concerns to build strong client relationships.- Oversaw project delivery for an international clientele across diverse regions, including the U.S., Australia, Hong Kong, Saudi Arabia, and Nigeria.- Travelled on-site to Pittsburgh, Pennsylvania, U.S.A. for a critical project, successfully managing project requirements directly with clients.

- Delivered customized solutions by analyzing client requirements, designing processes, and implementing workflows to meet project goals.- Led cross-functional teams and facilitated client discussions to validate project content, ensuring alignment with standards and timelines.- Provided regular project updates to stakeholders, maintaining transparency and accountability throughout the project lifecycle.

- Oversaw daily operations to ensure the smooth and efficient functioning of a platform designed to empower small retail stores in a competitive market.- Provided strategic, need-based assistance to support retail stores in the onboarding process and enhance their growth potential.- Led initiatives to streamline operations and optimize platform functionality, enabling small retailers to thrive in the modern commerce landscape.

- Designed and executed business strategies to streamline operations, guide executives, and drive organizational growth.- Managed key partnerships and vendor relationships to optimize resources and support company expansion initiatives.- Co-led training programs for technical students across India, enhancing the impact and reach of educational services.