Manisha Panda Email & Phone Number

Pune, MH, IN

Pune, Maharashtra, India

1) Led a team of 30+ data associates and team leads, fostering a collaborative environment that achieved 98% on-time data delivery.2) Streamlined data workflows, exceeding SLA targets by 15%, ensuring timely and accurate delivery of key reports. Implemented a new data processing system exceeding client expectations.3) Managed data escalation processes.

Pune, Maharashtra, India

1) Established a QA process and performance scorecard to systematically evaluate call and implementation quality, leading to client retention.2) Collaborated with global teams to manage stakeholder expectations, ensure smooth process transitions, and assist with product development.3) Monitored and reported on project progress through comprehensive.

Pune, Maharashtra, India

1) Led the successful transition of four global processes and established 10 internal teams with procedures.2) Managed a 55-person team, ensuring efficient resource allocation, process adherence, and SLA fulfillment.3) Oversaw the implementation of major projects in a dynamic environment, handling 18 minor and 10 major clients (250+ providers/scope). 4).

Master'S Degree, Chemistry

Bachelor Of Science (Bsc), Chemistry

Education record