Strategic Account Manager
Jaipur, Rajasthan, India
Achievements – • Closed a ten figure deal with a leading Healthcare group churning from competition.• Successfully churned multiple existing accounts of Competition connectivity customers every Quarter.• Successfully coordinated and executed multi location projects with timely delivery with • fulfilment of all Service levels• Awarded Top performer - North for 2012-13Responsibilities • Understanding client’s IT and Telecom requirements and formulating solutions.• Solutions selling experience: MPLS VPN, IP VPN, VSAT, Internet, Voice Products, Security Solutions• Responsible for generating business from Telecom and IT Products and Solutions like Cloud Computing Services, Hosting, Security and Enterprise Applications Suite.• Coordinating with the delivery team for the timely implementation of the solution at the client‟s premises • Making accurate, rapid cost Calculation, and providing customer with Quotations. • Gathering market and customer information. • Building and retaining client relationship through continuous follow up with clients for their requirements. • Developing relationships with key decision-makers in target organizations for business development.• Regular meetings with all levels of Client to ensure regular business and service satisfaction.• Provide Post-Sales support in terms of trouble shooting and delivery of Solution as per Clients expectation.• Coordination internally and ensure smooth service levels at all times and timely escalations in case required.