Manjeet Panesar Email & Phone Number

Loughborough

My previous duties were:- talking and responding to Service Users phone calls, face to face, dealing with home care referrals via the contact centre, starting the initial assessment process by liaising with members of staff, doctors, nurses, Service Users, their family members, day centre staff, potential care homes, word processing various correspondence i.e. letters and inputting relevant data onto the assessments, record my findings onto case notes and review care packages face to face with service users and their families. I have been fortunate that can use wide range of my experience in different positions making foundation in all types of administration, management, translations and customer services. My interpersonal skills and communications with others are first class and I can deal with most people and any situation, whether planned or thinking on my feet. I have experience in completing Combined Community Care & Support Plan and carers assessments and am aware of the legislation that underpins both types of assessment, for example, Care Act 2014. Having a background in administration and a good English education from school I am quick at adding information gathered to Framework and commissioning any appropriate service. I have experience of commissioning services for older people and their carers, which includes home care, residential and nursing care placements and direct payments. As a Community Support Worker I regularly commission, review and close cases with the exception of those that I care manage for a variety of reasons like regular respite or complex direct payment.

Sutton In Ashfield, Nottingham

•Provide a direct service of a supportive and practical nature to people with learning disabilities. •Ensure that placements are able to meet the needs of the individual and are person centred. •Enable high quality monitoring and case management for people in residential care, who live within the county. •Ensure that all service users in residential care are reviewed in live with the services policy. •Reassess a placement where required and if necessary; facilitate a move to a more appropriate placement. •Negotiate appropriate placements ensuring that they meet the needs of the service users and are cost effective. •Present cases to the panel for funding.

Nottingham, United Kingdom

Business SupportMy duties were:- Administrative Assistant/CPOC Operator my duties are:- taking and responding to Service Users phone calls, organising events, taking minutes, liaising with members of staff and Service Users, word processing various correspondence i.e. memos, letters, reports, minutes, processing timesheets by calculating and inputting relevant data on a database, dealing with disciplinary and other general administration. Service Advisor/Community Care OfficerMy duties were:-•Made appropriate assessments of individual’s social care needs, within specified time limits and in collaboration with health and other relevant agencies. •Planned relevant responses to meet individual’s needs in collaboration with relatives, carers, advocates and representatives, and in consultation with health and other agencies. •Secured the delivery, within the financial resources available, of services to meet assessed needs. •Maintained an effective system for coordinating, monitoring and reviewing care plans and service standards to identify gaps in services and to advise the Line Manager accordingly.

Nottingham, United Kingdom

Development and maintained close working relationships and links with a range of NHS colleagues, key stakeholders, Lawyers, the patients, family members and others. Ensured that safe and effective care pathways were in place for all service users within specialised commissioned services Responsible for documenting post tribunal workManaging and training staffTo manage, motivate and develop team members by clear and frequent communication, identifying training needs, reviewing and evaluating performance and training, giving open and honest feedback on performance and creating an environment in which all staff are treated in accordance with Department of Health Value Diversity policy.