An accomplished leader with over 30 years of experience with the Queensland Ambulance Service, delivering high-quality and timely medical response services to the Queensland community. Confidently oversees all aspects of the business, including operations planning, workforce coordination, and financial management to meet agreed priorities. Drives a strong performance culture underpinned by a focus on continuous improvement, where staff are empowered to identify and implement enhanced ways of working. Possesses a comprehensive understanding of best practice human resources and workforce planning and is committed to creating a positive workplace culture. Establishes and maintains productive professional relationships Experience in coordinating disaster response and demonstrates a methodical, strategic approach to handling high-pressure situations. Committed to workplace health and safety initiatives.