Manjeet Singh Email and Phone Number
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Hello, I'm Manjeet Singh, a seasoned Product Executive in enterprise software and AI Industry. I am passionate about solving customer problems using AI + Data and driving exponential growth for businesses. I've 25+ years of unique experience and learning from building and scaling products at early-stage startups, big corps (Salesfore & HP), and hyper-growth (ServiceNow) companies in Silicon Valley.I came from a deep technical knowledge with a bachelor's degree in Computer Science and an MBA in product innovation and marketing. My decade + product leadership experience enables me to deliver 10x business impact in a highly complex environment. With a strong entrepreneurial spirit, I led new product innovation business units at ServiceNow and Salesforce, resulting in multiple differentiated products. I've 15+ patents in AI/ML, AI Agents, Chatbots, Recommendation Engines, and Process optimization space. I'm passionate about building high performing teams, new products, product led growth strategy for industry/geo expansion, advising early-stage startups, and speaking at AI conferences . For speaking requests and inquiries, please contact: manjeetjakhar@gmail.comExamples of business Impact I have created:* As part of ServiceNow's product leadership team, I played an instrumental role in driving the strategy and execution that has helped ServiceNow IT and Customer workflow revenue grow more than 5X from $500 million Q1, 2016 to $2.2B in Q4, 2022, and made it the fastest growing enterprise software company in the world* Build Industry first AI Agent platform "Agentforce" at Salesforce within 9 months and took it to maket with global launch to redefine the future of Sales, Cusromer Service and Marketing Industry.* Built multiple $100+ million ARR products from 0 to 1 with organic new production incubation and innovative growth strategies.* Built platform and community-driven ecosystems twice using strategic partnership and M&A initiatives* Managed P&Ls and setup AI product strategy to support commercial efforts in a highly ambiguous org structure.Areas of ExpertiseProduct Strategy & Vision | Go to Market & Global Product Expansion | AI driven Innovation & Product-led Growth | Hiring Distributed Teams | Digital Transformation | LCNC Cloud & B2B SaaS | GenAI/LLM powered platform/apps | IT & Customer Workflows | Intelligent Automation | Process Mining/RPA | SecOps, DevOps | Database & Analytics | Web3.0 & Blockchain | Industry Vertical SaaS Solutions for Healthcare, BFSI, Public Sector.
Salesforce
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- salesforce.com
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- 83776
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Sr. Director Of Product Management, Agentforce (Agent Studio, Evals, Rl, Observability, Gtm)SalesforceCalifornia, United States
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Senior Director Of Product Management, Einstein Ai And Agentforce PlatformSalesforce Jan 2024 - PresentSan Francisco, California, UsPM lead for AgentForce AI Platform: Salesforce Autonomous AI Agents to make every enterprise and agent first company and drive customer success with agents + human together.- Trailblazing #1 need of every AI Agent first customers: how to build, test, deploy and scale the Agenforce across enterprise use cases.- Organically built the full GenAI and Agentic Workflow lifecycle: LLM Training, Fine-Tuning, Synthetic data generation, Evolution and Monitoring, and feedback based optimization as part of the AI platform.- Spearheaded the first implementation of Agents, setting the standard for future deployments and ensuring customer satisfaction- Leading the new product GTM and Adoption effort to support the consumption based pricing and enabling internal teams and external customers. - Collaborating on incubation of new innovation around Autonomous multi-agents with AI Research, Frontier AI and Global AI PS teams.-Unifying Salesforce Einstein the AI Platform for business transformation for every single customer - with Agents + Data + CRM + Human- Upskilling everyone around me on AI, Autonomous Agents and ronotics.
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Ai/Ml Advisor And InvestorTurbostart 2021 - PresentBangalore, Karnataka, InInvestor and Advisor for AI and Product Strategy in many exciting startups:1. SproutsAi - Revolutionizing the hiring using GenAI agents2. Ken42: EdTech platform for the future 3. Codetta Bioscience: Unlocking Clinical Success4. MicroSec - Cybersecurity and IoT5. Gumroad - e-commerce platform -
FounderAgilefitness 2015 - PresentPassion project (after a failed attempt to raise capital from YC) to transform the health and wellness of the modern tech workforce. AgileFitness's mission is to build a direct reach to 10 million people and help them become super fit! To create jobs in the fitness industry, take people along, and move together.Highlights:► Created a community of fitness and health enthusiasts, growing it from 0 to 300,000 across 3 platforms: Facebook, Instagram, and email list.► Built a platform for fitness coaches and clients to connect with each other.
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Global Vp Of Digital Products And SolutionsIron Mountain Jan 2023 - Jan 2024Boston, Massachusetts, UsLeading large teams of Product Management, Data Science, Product Design, and Product Marketing to transform a service-based legacy business model into an AI-powered product-led growth model.Operating like a startup in a large org to capture net new ARR growth opportunity through new product innovations, faster time to value, and GTM differentiations.Key initiative and Impact I have been driving:► Led the development and launch of the next-generation GenAI powered content management and data governance platform, a mission critical portfolio that will help double our revenue in the next 3 years.► Spearheaded 0-1 GTM strategy for 3 new Banking and Financial and 2 new Healthcare use cases in NA, EMEA, APAC, and LATAM. This resulted in $200m+ of net new target sales pipeline.► Developed and implemented a company-wide AI, Data Security, and trust strategy based on market research and customer insights, leading to a great alignment across 5 BUs SVP/GMs.► Transformed a project based team into a product led growth team by upskilling existing team members and hiring new domain expert PMs, resulting in high performing and happy product teams.► Speed up the innovation by 2X with in-house data science team in the areas of Generative AI, private blockchain, digital pathology, Doc AI, leading to a clear customer facing roadmap and deliverables.► Pioneered a new GTM and sales enablement strategy that increased executive level engagements by 30%, and resulted in a 20% increase in our deals closure rate. -
Head Of Product Management- Future Products And AiServicenow Jan 2020 - Jan 2023Santa Clara, Ca, UsFocused on building future products and driving innovation at ServiceNow, with a goal of creating 2-3 new product offerings each year to maintain strong organic growth and scale the company to $15 billion+ in revenue.Managed a large team of PM Managers, Design Leads, and Data Scientists focused on the incubation, launch, growth, and scale of new products.Impact:► Built organic and inorganic growth strategies and drove execution through cross-functional partnerships with VPs/GMs across 4 business units. Resulted in two new revenue product lines.► Built a customer-driven hyperautomation offering to support heterogeneous use cases and end-to-end experiences: process mining, cognitive task mining, process intelligence, RPA, AI/ML, low code, no code, and document intelligence.► Owned P&L, drove strategic partnerships, made build vs. buy vs. partner bets, and helped execute M&A.► Developed GTM strategies for product-led growth (PLG), product adoption, and scaling existing offerings to 10X by usage and revenue. -
Sr. Manager Product Management- Customer Workflows And ExperienceServicenow Jan 2018 - Jan 2020Santa Clara, Ca, UsManaged a team of 10+ inbound and outbound PMs for ServiceNow's $2B+ enterprise cloud portfolio and supported 300+ dev and design org to deliver products that are technically excellent and easy to use.Impact:► Grew enterprise workflows product lines by 3X in revenue and adoption from 2018 to 2020.► Transformed standard ITSM and CSM solution line to premium intelligent automation at scale offering for enterprise customers. Key capabilities launched include smart recommendation engine, benchmarks, agent coaching and learning management, skills-based work assignment, AI/ML next best actions, and virtual agent.► Developed strategy and efficient processes for stimulating growth in GTM and commercial.
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Principal Product Manager - Itsm And Itom WorkflowsServicenow Dec 2015 - Jan 2018Santa Clara, Ca, UsLed the product vision, strategy, roadmaps, competitive analysis, market research, execution, launches, adoption, and team management for the ITSM and ITOM product line.Impact:► Created and launched ServiceNow Self-service, Virtual Agent (Chatbot), and AI/ML/NLU solutions in collaboration with the platform team, increasing revenue from these products from $50 million to $300 million between 2016 and 2018.► Led a horizontal initiative to solve the product usage data and adoption challenge, helping ServiceNow become a data-driven product organization across business units.► Coached and mentored PM teams on best practices for building beautiful products in a fast-paced agile environment.
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Sr. Product Manager, B2C Cloud And Security Saas ProductsHp Jan 2009 - Dec 2015Palo Alto, Ca, UsProduct Manager for SaaS-based Device Management and Security offerings for consumers (B2C). Impact:► Brought two new products to market: HP QuickWeb and HP Touchpoint Manager, simplifying complex IT management tasks and improving product performance.► Set virtualization and firmware strategy and roadmaps for SaaS and security products.Supervised QE teams and vendors, reducing defect rate by 25%.► Managed third-party partners and vendors, increasing product performance.Learned a lot after working on 2 failed projects. -
Sr. Software Engineer (Tech Startup)Teneros Jan 2005 - Dec 2008UsJoined in very early stage of the startup and wore multiple hat (Dev, scrum master, QE lead) to build high availability and disaster recovery products in business continuity and storage space. Impact: Launched v1 and v2 of the product. Created CI/CD solutions from ground up and automated 50%+ test cases in first year. Reduced cost by consolidating fragmented DevOps/SRE pipeline applications. -
Software EngineerInnodata India Pvt Limited 2001 - Jan 2005I worked as a software engineer as part of core engineering teams serving 10+ multinational clients (Europe, US, Canada)This experience helped shaped my career because I understood what it takes to solve a complex technical problem, how to build trust with software engineers, and deliver exceptional customer experience.
Manjeet Singh Skills
Manjeet Singh Education Details
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Santa Clara University Leavey School Of BusinessMarketing And Product Management -
University Of California, BerkeleyUc Berkeley Product Management
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Vaish College Of Engineering,RohtakComputer Engineering
Frequently Asked Questions about Manjeet Singh
What company does Manjeet Singh work for?
Manjeet Singh works for Salesforce
What is Manjeet Singh's role at the current company?
Manjeet Singh's current role is Sr. Director of Product Management, Agentforce (Agent Studio, Evals, RL, Observability, GTM).
What is Manjeet Singh's email address?
Manjeet Singh's email address is ma****@****now.com
What is Manjeet Singh's direct phone number?
Manjeet Singh's direct phone number is +166926*****
What schools did Manjeet Singh attend?
Manjeet Singh attended Santa Clara University Leavey School Of Business, University Of California, Berkeley, Vaish College Of Engineering,rohtak.
What are some of Manjeet Singh's interests?
Manjeet Singh has interest in Social Services, Education, Environment, Science And Technology, Health.
What skills is Manjeet Singh known for?
Manjeet Singh has skills like Cloud Computing, Virtualization, Product Management, Vmware, Security, Agile Methodologies, Active Directory, Enterprise Software, Program Management, Storage, Itil, Software Development.
Who are Manjeet Singh's colleagues?
Manjeet Singh's colleagues are Promise Matthew, Kelvin Ford, Isabel Meyercord, Christina Smits, Gary L., Lauren Stevens, Jamisen (Jamie) Dewitt.
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