Manjil Giri Email and Phone Number

▪ Assisting with personal care routines, including showering, dressing, eating, and medication administration▪ Monitoring client’s physical and mental health by doing routine checks▪ Facilitating therapeutic activities, such as yoga sessions and exercise programs▪ Accompanying individuals on outings to shops, libraries, cinemas, and medical appointments▪ Supporting the development of communication skills through participation in social events and meetings▪ Maintaining accurate records of the care provided, including progress notes, incident reports▪ Ensuring a safe and supportive environment for individuals with disabilities

▪ Setting up and configuring computer systems and software according to user specifications▪ Identifying and resolving hardware issues to optimize system functionality▪ Performing equipment repairs and component replacements to ensure optimal performance▪ Addressing Active Directory issues for user authentication and login troubleshooting▪ Synchronizing on-premises Active Directory with Azure Active Directory for streamlined user resource management▪ Implementing Azure best practices to ensure compliance and data protection▪ Facilitating smooth integration and user access for managed device applications▪ Resolving concerns such as failed backups and storage issues using Windows Backup▪ Collaborating across various systems and tools to efficiently solve problems▪ Managing workflows, user access, and generating reports within the ticketing system▪ Configuring DHCP servers and managing IP address assignments and leases▪ Diagnosing and resolving network connectivity issues related to TCP/IP configurations▪ Providing technical assistance to employees, clients, and end-users via various communication channels, including phone, email, face-to-face, and remote support

▪ Configured network settings to optimize connectivity and ensure reliable communication channels▪ Utilized AnyDesk for remote troubleshooting and assistance with client systems▪ Conducted network audits to identify vulnerabilities and implement security measures▪ Installed and maintained network hardware, including routers, switches, and access points▪ Provided technical support for software installation, updates, and compatibility issues▪ Assisted clients with email setup, configuration, and troubleshooting for seamless communication▪ Implemented backup solutions to protect data integrity and ensure business continuity▪ Diagnosed and resolved hardware issues to minimize disruptions to client operations▪ Collaborated with colleagues to resolve escalated technical issues and improve service delivery▪ Documented IT support activities and solutions for knowledge sharing and future reference▪ Monitored network performance and conducted proactive maintenance to prevent downtime▪ Supported clients with remote access solutions, including VPN setup and troubleshooting

▪ Operated industrial machinery to mix flour and bakery ingredients precisely▪ Managed machine settings to ensure consistent product quality and quantity▪ Inspected equipment for defects and performed routine maintenance tasks as needed▪ Operated packaging machinery to package finished bakery products accurately and efficiently▪ Recorded production data accurately for documentation and analysis purposes▪ Troubleshot equipment malfunctions to minimize downtime and production delays▪ Adjusted machine parameters based on product specifications and production requirements

▪ Troubleshooting customer NBN problem through chat and phone▪ Booking a technician for the client ▪ Providing temporary solution until the problem is resolved▪ Resetting router and configuring ▪ Changing plans and relocation process